Guest Services Coordinator

About the role

This is a 100% remote, full-time Guest Services Coordinator position open to candidates in the United States. The role supports candidate, enrollment, travel-program, recruiting, customer-support, and administrative workflows through organized remote execution, accurate documentation, clear communication, and dependable follow-through.

Responsibilities

• Support booking, reservation, itinerary, traveler-service, or travel-operations tasks.
• Maintain accurate traveler, booking, schedule, supplier, and service records across approved systems and shared workflows.
• Research or verify travel options, availability, requirements, or service details and organize findings for clear decision-making.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, customers, suppliers, or internal teams.
• Resolve routine travel-service issues using documented procedures and escalate complex changes while preserving a clear activity record.

Requirements

• Demonstrated ability to perform Guest Services Coordinator work or closely related training/experience with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

• Schedule Coordination
• Booking Support
• Email Communication
• Travel Planning
• Destination Research
• Data Entry
• Problem Solving
• Travel Operations

Pay

Base compensation: $43,000–$69,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time, 100% remote within the United States.