Guest Room Attendant

Essential Functions And Responsibilities

• Service guest rooms using cleaning agents and equipment to ensure adherence to departmental policies.
• Remove, inventory, and replace soiled linens and prepare rooms for guest arrivals.
• Organize and/or replenish guestroom amenities.
• Maintain a clean and orderly cart with adequate supplies.
• Aid other departmental personnel as needed.
• Promote a positive public/employee relation at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Qualifications/Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent preferred.
• Prior hotel cleaning experience preferred.
• Must possess basic mathematical skills necessary for conducting inventories and counting linens.

Physical Requirements And Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.
• Must be able to work in an environment where smoking is permitted.
• Required to stand and walk 90% of the time while servicing rooms.
• Frequently required to stoop, kneel, crouch, or crawl.
• Required to push cleaning cart and operate vacuums.
• Must be able to push or lift approximately twenty (20) to twenty-five (25) pounds of furniture, equipment, trash and linens.
• Must be able to effectively understand and communicate to patrons and employees.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Pay

Salary Starting Rate $16.00
Compensation Is Negotiable Based On Experience And Education.
Each position has varying minimum qualifications.

In the absence of fully qualified candidates, some requirements may be waived.