Guest Relations Specialist

About the role

At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Guest Relations Specialist today with Medical City Las Colinas.

Responsibilities

• Provide positive communication between patients, staff, physicians and the facility.
• Serve as a source of information for all customers and interact with physician’s office on behalf of patients.
• Perform all duties of this position to reinforce our commitment to excellent customer service.

Qualifications

• High School Diploma or GED
• 1 year of clerical or administrative experience in a healthcare setting

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Schedule

Full Time, Night Shift (11p-7a), Monday - Friday