Guest Experience Host (Museum Operations)

What You’ll Do

• Welcome and engage guests with positive, high-energy vibes
• Sell tickets, packages & assist with kiosks and admissions
• Recommend merch and help guests find the perfect souvenirs
• Take food orders, prep items & deliver great service
• Support ride operations and guide guests through attractions
• Answer questions and share insider tips to enhance their visit
• Upsell experiences and help hit team goals
• Work across teams to keep everything running smoothly

Qualifications & Experience

• About You: 6 months – 1 year in customer service, retail, or hospitality preferred
• Funny, friendly, and confident personality
• Strong communication and people skills
• Able to stay positive and energetic in busy environments
• Team player who can also work independently
• Flexible availability (days, nights, weekends & holidays)
• Proud to be part of a supportive team that celebrates your wins

About Us

• Merlin Entertainments is a global leader in location-based, family entertainment
• Create and deliver memorable, immersive brand experiences for millions of guests
• With 67 million visitors every year, we create magical memories for our guests
• Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview

Benefits

• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
• Competitive 401K
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• FUN working environment and much more!

Pay Range

USD $18.72/Hr.