Guest Experience Host - Operations

About the role

Candidates must be able to work two weekdays and one weekend day each week.

Responsibilities

• Bring the Energy – Be enthusiastic, confident, and showcase Merlin Values in every guest interaction.
• Create Memorable Moments – Seek out opportunities to engage with guests and spread fun throughout the attraction.
• Keep Experiences Running Smoothly – Help manage queues and maintain a safe, organized environment for all guests.
• Keep It Guest-Ready – Ensure public areas are clean, tidy, stocked, and ready to impress.
• Support Daily Operations – Follow opening and closing procedures to help keep the attraction running like magic.

Requirements

• 6–12 months of experience in attractions, entertainment, or customer service is a bonus.
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Flexible—able to work days, nights, weekends, holidays, and special events.

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay

USD $14.25/Hr.