Jobs · Management · Pennsylvania

Guest Experience Guide the Universal Sphere

Allied Universal · Philadelphia, PA · 1 mo ago
On-siteManagement$22/hrFull-time
We need to produce HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate: company overview maybe can be part of About the role? The overview includes company overview and job description. We need to preserve substantive info. We need to parse the posting: - Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. - Job Description Guest Experience Guide The Universal Sphere - Comcast 1800 Block of Arch Street Full-Time Monday through Friday Multiple Shifts $22.00 Per Hour Excellent Career Advancement Opportunities! Paid Orientation, Medical, Dental, Vision, and 401 (k) for Full-Time! Must Be 21 Years of Age or Older Must be able to work outdoors in the elements Must be able to stand and walk for Long Periods of time Allied Universal is seeking energetic, motivated team players to provide a truly unique, complimentary experience at The Universal Sphere, located at The Comcast Technology Center. As a Guest Experience Guide, candidates will engage and guide visitors through an exciting cinematic experience. Experience Guides contribute to our company’s core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities. This position requires evening, weekend and holiday availability based on business demand. Full-time positions available, $22/hr - Major Responsibilities Will Include Providing exceptional guest services to all visitors. Welcoming and engaging guests by delivering scripted material to various size audiences. Operating the experience by following step by step procedures utilizing a digital touchscreen. Ensuring proper safety practices and procedures are followed. Completing operational checklists and inspecting the work environment to ensure safety. Monitoring queue system and making operational adjustments as needed. Responding accordingly to emergency procedures and evacuation scenarios. Other job duties as assigned. - Qualifications/Requirements Be at least 21 years of age with high school diploma or equivalent. Proficiency in Spanish, Mandarin Chinese or additional languages a plus. Possess effective written and oral communication and interpersonal skills with ability to engage with all levels of personnel and the general public in a professional and effective manner. Display exceptional customer service and communication skills. Ability to handle crisis situations at the site, calmly and efficiently Ability to maintain concentration and focus. Hearing audible alarms and voice commands with background noise. Use of hands to grip, pinch, handle or feel objects, tools, or controls Close vision with or without corrective lens. Able to: Occasionally lift or carry up to 50 pounds. Climb stairs, ramps, or ladders occasionally during shift. Stand or walk on various surfaces for long periods of time. As a condition of employment, employee must successfully complete a background investigation, including child abuse, and a drug screen in accordance with all federal, state, and local laws. Employee must be able to complete provided CPR/AED certification training and complete a knowledge competency test following provided job training. As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs. - Closing Allied Universal® is an Equal Opportunity Employer... (boilerplate to remove) - Requisition ID etc (metadata to drop) We need to produce sections: About the role (maybe combine company overview and job description?), Responsibilities, Requirements (maybe Qualifications/Requirements), Benefits (Paid Orientation, Medical, Dental, Vision, and 401(k) for Full-Time), Pay ($22.00 per hour), Schedule (Full-Time Monday through Friday Multiple Shifts; also evening, weekend and holiday availability based on business demand). Also maybe Skills? Could include language proficiency etc as Skills. But we need to avoid thin sections. Let's decide: - About the role: include company overview and description of role (Guest Experience Guide) and location, etc. - Responsibilities: list of major responsibilities. - Requirements: include age, education, language plus, communication skills, crisis handling, concentration, hearing, vision, manual dexterity, lifting, climbing, standing/walking, background check, drug screen, CPR/AED certification, knowledge competency test. Also mention Lobby Concierge? That seems like another role maybe but included in qualifications; we can keep as part of requirements. - Benefits: Paid Orientation, Medical, Dental, Vision, and 401(k) for Full-Time. - Pay: $22.00 per hour. - Schedule: Full-Time Monday through Friday Multiple Shifts; also evening, weekend and holiday availability based on business demand. We must not include sections with placeholder like "not specified". All have content. We must not repeat job title as heading. So no heading "Guest Experience Guide". Use

for section headings. We must use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to output only HTML fragment, no /, no markdown fences. Let's craft. First, About the role: combine company overview and job description location etc. Use

    for prose. Then Responsibilities:

    Responsibilities

    • ... each duty
    Requirements:

    Requirements

    • ... each requirement
    Benefits:

    Benefits

    • Paid orientation
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • 401(k) plan (full-time)
    Pay:

    Pay

    $22.00 per hour

    Schedule:

    Schedule

    Full-time, Monday through Friday with multiple shifts; evening, weekend, and holiday availability may be required based on business demand.

    We need to ensure we preserve all substantive info: location (1800 Block of Arch Street, The Universal Sphere - Comcast Technology Center). Also mention that it's Full-Time, Monday through Friday Multiple Shifts. Also mention must be 21 years or older, able to work outdoors, stand/walk long periods. Also mention that position requires evening, weekend and holiday availability based on business demand. Also mention "Excellent Career Advancement Opportunities!" maybe we can include in About the role or Benefits? Could be a note but not required. We can include in About the role as a sentence. Also mention "Paid Orientation, Medical, Dental, Vision, and 401 (k) for Full-Time!" we captured. Also mention "Must Be 21 Years of Age or Older" included in Requirements. Also mention "Must be able to work outdoors in the elements" included. Also mention "Must be able to stand and walk for Long Periods of time" included. Also mention "As a Guest Experience Guide, candidates will engage and guide visitors through an exciting cinematic experience." included in About the role. Also mention "Experience Guides contribute to our company’s core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities." included. Also mention "This position requires evening, weekend and holiday availability based on business demand." included in Schedule. Also mention "Full-time positions available, $22/hr" captured. Also mention "Major Responsibilities Will Include ..." captured. Also mention "Qualifications/Requirements ..." captured. Also mention "As a Lobby Concierge, you will serve and safeguard clients..." we included as part of Requirements maybe as a bullet. Also mention "The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities." included. Also mention "In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs." included. Also mention "As a condition of employment, employee must successfully complete a background investigation, including child abuse, and a drug screen in accordance with all federal, state, and local laws." included. Also mention "Employee must be able to complete provided CPR/AED certification training and complete a knowledge competency test following provided job training." included. Also mention "Proficiency in Spanish, Mandarin Chinese or additional languages a plus." included. Also mention "Possess effective written and oral communication and interpersonal skills with ability to engage with all levels of personnel and the general public in a professional and effective manner." included. Also mention "Display exceptional customer service and communication skills." included. Also mention "Ability to handle crisis situations at the site, calmly and efficiently" included. Also mention "Ability to maintain concentration and focus." included. Also mention "Hearing audible alarms and voice commands with background noise." included. Also mention "Use of hands to grip, pinch, handle or feel objects, tools, or controls" included. Also mention "Close vision with or without corrective lens." included. Also mention "Able to: Occasionally lift or carry up to 50 pounds." included. Also mention "Climb stairs, ramps, or ladders occasionally during shift." included. Also mention "Stand or walk on various surfaces for long periods of time." included. We also need to include location: "The Universal Sphere - Comcast 1800 Block of Arch Street". We'll put in About the role. Now ensure we don't include boilerplate: EEO, Equal Opportunity Employer, Requisition ID, application instructions, etc. Remove. Now produce HTML. Let's craft:

    About the role

    Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace. As a Guest Experience Guide at The Universal Sphere located at the Comcast Technology Center (1800 Block of Arch Street), you will engage and guide visitors through an exciting cinematic experience, contributing to the company’s core purpose of providing unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses of our communities. This full-time position offers excellent career advancement opportunities, paid orientation, and requires the ability to work outdoors, stand and walk for long periods, and be available evenings, weekends, and holidays as business demands.

    Responsibilities

    • Provide exceptional guest services to all visitors.
    • Welcome and engage guests by delivering scripted material to various size audiences.
    • Operate the experience by following step‑by‑step procedures using a digital touchscreen.
    • Ensure proper safety practices and procedures are followed.
    • Complete operational checklists and inspect the work environment to ensure safety.
    • Monitor the queue system and make operational adjustments as needed.
    • Respond appropriately to emergency procedures and evacuation scenarios.
    • Perform other job duties as assigned.

    Requirements

    • Be at least 21 years of age with a high school diploma or equivalent.
    • Proficiency in Spanish, Mandarin Chinese, or additional languages is a plus.
    • Possess effective written and oral communication and interpersonal skills; able to engage with all levels of personnel and the general public in a professional and effective manner.
    • Display exceptional customer service and communication skills.
    • Ability to handle crisis situations calmly and efficiently.
    • Ability to maintain

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