Guest Experience Guide

About the role

As a Guest Experience Guide at Interstellar Arc, you will be the heart of the immersive journey, welcoming guests, sparking joy, and guiding them through interactive exhibits, sensory installations, and VR-enhanced adventures.

Responsibilities

• Greet and engage guests with warmth, energy, and curiosity
• Lead guests through immersive zones and interactive experiences
• Operate VR stations and assist with basic tech troubleshooting
• Utilize tablet-based devices to access and interpret visual and map-based information
• Maintain clean, safe, and visually stunning environments
• Contribute to team huddles, training, and guest flow coordination
• Embody the spirit of Interstellar Arc—joyful, inclusive, and imaginative
• Work comfortably in environments with low or variable lighting conditions

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• 1+ years in hospitality, attractions, or immersive guest service
• Strong communication skills and a collaborative mindset
• Ability to stay upbeat and adaptable in a fast-paced environment
• Ability to work a variety of shifts including weekends and holidays

Qualifications

• Passion for creating unforgettable guest experiences
• Experience in themed environments, museums, or immersive retail is a plus
• Comfort with VR platforms or interactive tech (Oculus, Vive, etc.) is a plus

Benefits

• Competitive pay and flexible scheduling
• Discounts on retail, F&B, and partner experiences
• Growth opportunities and leadership roles