Guest Experience Coordinator
About the role
Ever wondered what it's like to be the heartbeat of an innovation hub? At STATION Austin, you're not just the friendly face who greets everyone with a smile—you're the ultimate connector! From helping visitors find their way to their next big meeting to giving them the insider scoop on our vibrant community, you're the go-to person for all things STATION Austin. Your knack for striking up conversations and your love for stellar customer service make every interaction memorable. Plus, you're the behind-the-scenes pro supporting our gift shop that's buzzing with sales and inventory magic.
About STATION Austin: STATION Austin is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, STATION Austin has been the most active investor in Texas since 2010.
Responsibilities
- Greet every visitor promptly with a smile.
- Using STATION Austin platform tools and online directory, help guests find the member or event or contact they are here for.
- Escort guests up the elevator to make sure they quickly get to the right place.
- Give the STATION Austin elevator pitch.
- Answer basic questions they have