Guest Experience Consultant Matawan Luxury Sun Spa
About the role
Luxury Hospitality Meets High Performance Do you enjoy creating memorable experiences while helping people feel their best? Soleil Tans is looking for a confident and motivated Guest Experience Consultants who combines outstanding customer service with strong sales ability. This role is perfect for someone who enjoys connecting with people, solving problems, and being rewarded for exceptional performance. As the first and last impression of our Luxury Sun Spa, you'll play an essential role in delivering the hospitality, professionalism, and personalized service that define the Soleil experience.
Benefits
- Flexible schedule
- Bonus based on performance
- Employee discounts
- Paid time off
- Training & development
- Opportunity for advancement
- Wellness resources
- Company parties
- Competitive salary
- Complimentary Luxury All Membership
- Complimentary Gym Membership
- Strong performance and demonstrated leadership can lead to promotion to an Asst Team Lead role
Pay
Starting Pay: $16.50/hour, increasing to $18.50/hour within one year after completing training and certification. Sales bonuses average $1–$4/hour. Average $100/month in tips. Paid training and ongoing coaching are provided. Total earning potential: $19–$21+ per hour.
Schedule
8–12 hours per week (2–3 shifts), must include at least one weekend shift.
Responsibilities
- Consultative Sales: You will effectively guide guests through membership options and products. This requires the confidence to overcome objections, ask for the sale, and educate clients on the value of our services.
- Independent Problem Resolution: You are the first point of contact for guest concerns. We need someone who can think on their feet to de-escalate issues and solve scheduling conflicts professionally, without needing constant managerial oversight.
- Brand Stewardship: You