Guest Experience Consultant Edison Luxury Sun Spa

About the role

You enjoy creating memorable experiences while helping people feel their best. Soleil Tans is looking for a confident and motivated Guest Experience Consultant who combines outstanding customer service with strong sales ability. This role is perfect for someone who enjoys connecting with people, solving problems, and being rewarded for exceptional performance. As the first and last impression of our Luxury Sun Spa, you’ll play an essential role in delivering the hospitality, professionalism, and personalized service that define the Soleil experience.

Responsibilities

• Consultative Sales: Guide guests through membership options and products, confidently overcoming objections, asking for the sale, and educating clients on the value of services.
• Independent Problem Resolution: Serve as the first point of contact for guest concerns, de-escalating issues and solving scheduling conflicts professionally without constant managerial oversight.
• Brand Stewardship: Maintain luxury standards in both the facility’s appearance and your own professional presentation.

Requirements

• Professional Maturity: Experience in high-end retail, hospitality, or sales and the ability to communicate effectively with a diverse clientele.
• Resilient & Confident: Comfort with healthy confrontation, whether enforcing a cancellation policy or navigating difficult sales conversations with poise.
• Results-Oriented: Motivated by performance-based rewards and eager to exceed goals to maximize earning potential.

Benefits

• Flexible schedule
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development
• Opportunity for advancement
• Wellness resources
• Company parties

Pay

• Starting pay: $16.50/hour
• Increase to $18.50/hour within one year after completing training and certification
• Sales bonuses averaging $1–$4/hour
• Average $100/month in tips
• Total earning potential: $19–$21+ per hour
• Paid training and ongoing coaching
• Complimentary Luxury All Membership
• Complimentary Gym Membership

Schedule

• 8–12 hours per week (2–3 shifts)
• Must include at least one weekend shift

Growth Path

Strong performance and demonstrated leadership will lead to a promotion into an Assistant Team Lead role.