Guest Experience Consultant (Daytime Required) - Matawan

About the role

Soleil Tans is a premier Luxury Sun Spa seeking a polished Client Experience Consultant to command our front-of-house operations. This is an opportunity for a confident professional who takes ownership of the guest experience. We are looking for a proactive problem-solver who can navigate guest interactions with grace, uphold our luxury standards, and confidently drive business results without needing constant supervision.

Responsibilities

• Consultative Sales: Guide guests through membership options and products, overcoming objections, asking for the sale, and educating clients on the value of our services.
• Independent Problem Resolution: Handle guest concerns professionally, de-escalating issues and solving scheduling conflicts without constant managerial oversight.
• Brand Stewardship: Maintain luxury standards in the facility's appearance and personal professional presentation.

Requirements

• Professional Maturity: Experience in high-end retail, hospitality, or sales, understanding effective communication with a diverse clientele.
• Resilient & Confident: Comfortable with healthy confrontation, handling policies like cancellations or difficult conversations with poise.
• Results-Oriented: Motivated by performance-based rewards, aiming to exceed goals for maximum earning potential.

Qualifications

The Ideal Candidate:

• Professional Maturity: Experience in high-end retail, hospitality, or sales.
• Resilient & Confident: Comfortable with healthy confrontation.
• Results-Oriented: Motivated by performance-based rewards.

Skills

• Effective Communication
• Customer Service
• Problem Solving
• Confidence

Pay & Perks

• $16.50/hour starting pay ($18.50/hour within one year after training)
• Average $100/month in tips
• Paid sales & service training

Schedule

• 8–12 hours per week (2–3 shifts)
• Must include at least one weekend shift