GUEST EXPERIENCE AMBASSADOR

Rapport Salary: $25 - $27 Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Experience Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on reception floor, and all public areas, the Guest Experience Ambassador will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit. Key Responsibilities: Provide general travel support (arranging for transportation, providing directions, etc.)Work closely with facilities, local technology, and other workplace departments to ensure a high-quality experience for all guestsWhen brought to the attention of the Welcome Host, assist with filing facilities tickets as well as a follow upCarry out instructions for security, fire, health and safety guidelinesCommunicate and interact effectively with any workplace position and showcasing a willingness to provide back up supportGeneral administrative supportInterface with vendors (catering, AV, etc.) to provide seamless customer supportRespond to inquiries and anticipates customer needsCommunicate effectively with peers, displaying accuracy and attention todetail both in verbal and written communications.Maintain a strong awareness of business activity and communicate all updates with your team members.Conduct opening and closing walkthroughs when business requiresOther duties as assigned. Preferred Qualifications: High school diploma or general education degree (GED)One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experienceExperience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manualsExperience writing routine reports and correspondenceExperience speaking effectively before groups of managersExperience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volumeExperience in applying concepts of basic algebra and geometryExperience in operating a standard computer, including basic use of MS applications such as Excel and Word and PowerPoint Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates In Rapport Are Offered Many Fantastic Benefits. Medical DentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1588236 Rapport a specialized division of FLIK Hospitality Group