Jobs · OTHR · New York

Guest Experience Ambassador

NEXDINE Hospitality · Rochester, NY · 1 mo ago
OTHR$15.5/hrPart-time
We need to output HTML fragment with sections: About the role? Not present. We have "Who We Are" maybe as About the company. But rule: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have "Who We Are" description of company; could be "About the Company" but not in list. Probably we can treat as "About the role"? Not exactly. Maybe we can skip that and start with Job Summary as Responsibilities? Actually "Job Summary" describes responsibilities. Could map to Responsibilities. Then "Essential Functions And Key Tasks" also responsibilities/duties. Could combine into Responsibilities section. We have "Work Environment", "Physical Demands" maybe as Qualifications? Not exactly. Could be "Requirements"? Not exactly. There's "Required Education And Experience" which is Requirements/Qualifications. We have "What We Offer You" includes benefits: Health, Dental & Vision Insurance, Company-Paid Life Insurance, 401(k) Savings Plan, Paid Time Off, EAP, Career Growth Opportunities, Various Employee Perks and Rewards. That's Benefits. We have Pay: "Hourly Pay Rate: $15.50/yr" weird: $15.50 per year? Probably typo but it's given. Also Pay Frequency: Weekly – Direct Deposit. So we have Pay and Schedule? Schedule not given. Hours: Part Time. That's schedule info. So we can include Schedule section with "Part Time". Also Pay section with hourly rate and frequency. We must not include boilerplate like cookie/navigation etc. Not present. We must not repeat job title as heading. So no heading for Guest Experience Ambassador. We need to output only HTML fragment, no /. Use

for each section heading, then content:

for prose,

  • for lists. We need to preserve all substantive information. Let's structure:

    About the Company

    maybe not in allowed list but we can still use? The rule says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use

    for section headings (e.g. ...). Likely we should stick to those headings. "About the Company" not in list; maybe we can omit that section. The "Who We Are" could be considered "About the role"? Not exactly. Could treat as "About the role"? Might be okay. But better to omit if not matching list? The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical headings; we can use others if appropriate? It says use

    for section headings (e.g. ...). It doesn't forbid others, but to be safe we stick to those. So we need to map content to those headings. We have: - Responsibilities: Job Summary + Essential Functions And Key Tasks. - Requirements/Qualifications: Required Education And Experience. - Benefits: What We Offer You. - Pay: Hourly Pay Rate and Pay Frequency. - Schedule: Hours: Part Time. We could also have "Work Environment" and "Physical Demands" maybe under "Requirements"? Not exactly. Could be omitted? But we must preserve ALL substantive information. So we need to include those details somewhere. Could add a section "Work Environment" but not in list. Maybe we can incorporate into Responsibilities or Requirements? Better to create a section "Work Environment" using

    even if not in list? The instruction says use

    for section headings (e.g. ...). It doesn't say we cannot use other headings, just give examples. Likely acceptable to use other headings as needed. But to be safe, we could create a section "Work Environment" and "Physical Demands" as subsections under a broader "Requirements" or "Qualifications". However, they are not requirements but job context. Could be part of "Responsibilities"? Not really. Given the instruction to prefer a few substantive sections over many thin ones, we could combine Work Environment and Physical Demands into a section "Working Conditions". Not in list but maybe okay. But risk. Alternatively, we could create a section "Requirements" and include education/experience plus work environment and physical demands as part of requirements (since they are conditions). That might be acceptable. Let's decide: We'll have sections: - Responsibilities (h3) - Requirements (h3) covering education/experience, work environment, physical demands. - Benefits (h3) - Pay (h3) - Schedule (h3) Now we need to extract content. Responsibilities: combine Job Summary and Essential Functions And Key Tasks. Job Summary: "The Sever/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service." Essential Functions And Key Tasks list bullet points. We'll turn each into
  • . List items: - Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests. - Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required. - Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings. - Explain how various menu items are prepared, describing ingredients and cooking methods. - Ensure residents are satisfied with all aspects of service. - Communicate with direct supervisor on any customer service issues. - Check residents diets, likes & dislikes to ensure that such requirements are satisfied. - Assist with set-up/breakdown of all scheduled meal periods. - Stock service areas with supplies such as coffee, food, tableware, and linens as needed. - Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash. - May wash pots, pans, dishes, utensils, or other cooking equipment. - May assist in supporting culinary staff at numerous stations as directed. - Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. - May perform other duties and responsibilities as assigned. We need to preserve all; note some typos: "Sever/Guest" maybe "Server/Guest". Keep as is. Now Requirements: include Required Education And Experience: "High school diploma or equivalent", "Previous experience in food service", "Previous customer service experience". Also Work Environment and Physical Demands. Work Environment paragraph: "The Guest Experience Ambassador operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise." Physical Demands: "The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures." We'll combine into a

    maybe multiple paragraphs. Benefits: list from "What We Offer You": "Generous Compensation & Benefits PackageHealth, Dental & Vision InsuranceCompany-Paid Life Insurance401(k) Savings PlanPaid Time Off: Vacation, Holiday, Sick TimeEmployee Assistance Program (EAP)Career Growth OpportunitiesVarious Employee Perks and Rewards". Need to split properly. The text seems missing spaces. We'll parse: "Generous Compensation & Benefits Package" then list items: Health, Dental & Vision Insurance; Company-Paid Life Insurance; 401(k) Savings Plan; Paid Time Off: Vacation, Holiday, Sick Time; Employee Assistance Program (EAP); Career Growth Opportunities; Various Employee Perks and Rewards. We'll make

    • each. Pay: "Hourly Pay Rate: $15.50/yr Pay Frequency: Weekly – Direct Deposit". We'll make

      maybe. Schedule: "Hours: Part Time". We'll make

      . Now output HTML fragment. We must not include markdown fences. Let's craft:

      Responsibilities

      The Sever/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.

      • Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
      • Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required.
      • Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
      • Explain how various menu items are prepared, describing ingredients and cooking methods.
      • Ensure residents are satisfied with all aspects of service.
      • Communicate with direct supervisor on any customer service issues.
      • Check residents diets, likes & dislikes to ensure that such requirements are satisfied.
      • Assist with set-up/breakdown of all scheduled meal periods.
      • Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
      • Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
      • May wash pots, pans, dishes, utensils, or other cooking equipment.
      • May assist in supporting culinary staff at numerous stations as directed.
      • Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
      • May perform other duties and responsibilities as assigned.

      Requirements

      High school diploma or equivalent; previous experience in food service; previous customer service experience.

      The Guest Experience Ambassador operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise.

      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

      Benefits

      • Generous Compensation & Benefits Package
      • Health, Dental & Vision Insurance
      • Company-Paid Life Insurance
      • 401(k) Savings Plan
      • Paid Time Off: Vacation, Holiday, Sick Time
      • Employee Assistance Program (EAP)
      • Career Growth Opportunities
      • Various Employee Perks and Rewards

      Pay

      Hourly Pay Rate: $15.50/yr; Pay Frequency: Weekly – Direct Deposit

      Schedule

      Hours: Part Time

      Check for any repeated content: we included "

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