Guest Arrivals Ambassador (Reception)

At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!What you get to do:Greet guests and provide park information to our visitorsPerform guest reservation check-in/check-out functions using computerPerform guest bag checksMaintain cleanliness of all park areas including trash removal and sweepingQuickly resolve guest challenges by providing exceptional guest serviceDistribute available lockers to our guests, while maintaining cleanliness of locker facilitiesPerform guest check-in functions for in-park activitiesProvide informational tours for small groups of up to 12 guestsMaintain a safe work environmentPerform other duties as assignedWhat it takes to succeed:Previous experience in a customer service roleExcellent English language written and verbal communication skillsIntermediate computer skillsExcellent guest service skillsCash handling skillsAble to stand for long periods of timeAble to walk in sandAble to lift 30 poundsAble to push/pull 50 pounds with assistanceAble to work indoors/outdoors in all weather conditions and temperature extremesAvailable to work 2 full days per weekAble to work shifts starting as early as 5:30 AM and ending as late as 11:00 pm (for special events)Possession of a valid state driver’s license preferredThe perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveaways EEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.