Guest Arrivals Ambassador

About the role

As a Guest Arrival Ambassador, you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help create positive, lasting memories for our guests.

Responsibilities

• Greet and interact with guests through their arrival and departure
• Answer questions and resolve guest issues
• Advise guests on show times and attraction information
• Facilitate an organized guest traffic flow
• Maintain cleanliness of all assigned areas
• Sell admission and in-park ancillary products to upgrade our guests experience
• Perform other duties as assigned

Requirements

• At least 18 years of age
• Strong English language communication skills
• Ability to maintain composure in stressful situations
• Excellent multi-tasking abilities
• Ability to train on and properly use protective equipment
• Ability to stand for entire shift
• Ability to push/pull up to 40 pounds
• Ability to accurately handle cash and learn/use point of sale system
• Ability to work indoors and outdoors in all weather conditions
• Previous guest service experience preferred
• Bilingual skills (Portuguese a plus)
• Basic math skills desired

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways