Guard/Welcome Agent

Job Details

The Guard/Welcome Agent is responsible for providing assistance to the Shipping/Receiving Clerks. Accurately reporting on trailers at the site and assisting carriers on getting on and off the site. Must exhibit attention to detail and ensure complete and accurate work. Possess a moderate understanding of general aspects of the job.

• Check in and out all professional drivers
• Directs visitors and professional drivers to various parts of grounds or buildings
• Professionally and courteously communicate with drivers and team members
• Accurately report the temperature of all trailers
• Verify seal numbers on trailers entering and leaving facility
• Aid Shipping/Receiving Clerks in their daily duties and responsibilities
• Follow company policies, guidelines and work instructions
• Ensure the yard management program is accurately updated
• Work with other USCS staff to get drivers to and from doors

What We Are Looking For

• Education: High School Degree preferred
• Experience: 1 to 3 years preferred
• Excellent communication skills, written and oral
• PC, leadership and planning skills helpful
• Must have computer experience
• Experience with warehouse paperwork preferred
• Experience with customer service preferred
• Ability to perform, but not limited to the following tasks, ability to de-escalate situations, enter into the computer the correct information to confirm
• Must be able to fill out bill of lading and be familiar with various forms that are used and required by the major freight carriers

Other Abilities You Will Need To Have

• The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• Bend and lift as much as 50 lbs. on a regular basis
• Lift up to 70lbs with assistance on an occasional basis
• Stand and walk for extended periods of time
• Use hands to handle objects, tools, or controls
• Be able to speak and hear for safety and productivity
• Use scanners, tablets, radio, phones, and other warehouse machinery
• Able to lift overhead
• Able to work overtime is an essential part of this position due to demand
• Have acceptable and/or correctable vision
• Understand and follow verbal instruction, written instruction and company policies
• A self-starter that can work independently and coordinate with others
• Work in a fast-paced environment with the ability to manage stress and productivity guidelines
• Able to deescalate abrasive situations

The Standard Details

• Always maintain a professional manner in appearance and communications
• Participate in staff and/or customer meetings if required
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems
• Identify and record any issues relating to product, processes and/or quality
• Initiate, recommend, or provide solutions through appropriate channels
• Verify the implementation of solutions
• Follow posted security procedures at all times while on the campus
• Participate in Safety and Educational Training

What’s In It For You

• A great company with great people
• Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year
• If elected, Blue Cross Blue Shield after 30 days of service
• Company Life Insurance
• A bunch of other great perks

Things We Need To Mention

• The above job description may not include all tasks necessary to complete the job
• The job functions may vary based on area of operation
• The job description is a listing of the most common tasks the associate will be required to perform in that job area
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties