GTM Operations Manager

About the role

This is the seat that sits between RevOps and Strategy & Ops. You'll own the systems and data behind our go-to-market motion, and you'll stay flexible enough to pick up whatever the business needs next. Some weeks you're deep in HubSpot workflows. Other weeks you're running an analysis for leadership or untangling a process gap nobody else has claimed. It's not a fixed lane, and it's not a traditional RevOps role.

Responsibilities

• Support the forecasting cadence, pipeline reviews, and revenue reporting leadership relies on
• Run ad hoc analyses (win/loss trends, funnel bottlenecks, campaign ROI) that shape leadership decisions
• Own HubSpot end-to-end: pipeline stages, deal properties, lead routing, and workflow automation
• Build and maintain reporting and dashboards for pipeline, forecasting, and funnel conversion across our SMB and Enterprise motions
• Design and document GTM processes as the team scales: lead qualification, SDR/AE handoffs, deal desk basics
• Take on undefined, high-priority work as it lands, and project-manage the cross-functional initiatives that don't have an obvious owner yet
• Drive UTM and attribution discipline across marketing campaigns, closing tracking gaps hand-in-hand with marketing
• Partner across Sales, Marketing, Customer Success, and Finance to keep systems and processes aligned as we grow
• Evaluate and implement GTM tool integrations (contract systems, marketing platforms) and wire up webhook-style automation where it makes sense
• Onboard new GTM hires into our systems and processes
• Pick up anything else the GTM engine needs, whether or not it fits neatly into a job description

Requirements

2-3+ years of experience, ideally a mix of consulting (structured problem-solving, client rigor) and startup (comfort with ambiguity and speed)

Hands-on HubSpot experience, admin-level familiarity with workflows, properties, and reporting strongly preferred

Strong Excel and Sheets skills; SQL is a plus

High attention to detail, because this role touches the data leadership uses to make decisions

Low ego about scope: equally happy building a dashboard or cleaning up a spreadsheet

Qualifications

US citizen/visa only

Benefits

There are billions of calls made every day which will soon be handled by AI. Today 70% of business customer support calls are outsourced to call centers and contact centers. These call centers are looking for a solution that they can build simulate, and deploy voice agents all in one platform. We are building this.

Skills

We are a team of ex-athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On-site in San Francisco five days a week, meals covered, offsites in cool places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the Chief of Staff and the founders and have real ownership over how our GTM engine gets built.

Pay

$105K - $130K

Schedule

Full-time