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Jobs · Engineering · North Carolina

GTM Engineer - Revenue Programs

Make · Raleigh, NC · 3 wk ago
HybridEngineeringFull-time

About the role

The Revenue Programs & Projects team is a core, strategic function within Make's global Revenue Organization. Our mission is to build a world-class, AI-led revenue operations engine — one that uses AI throughout to increase revenue per seller, eliminate administrative overhead, and give every rep and manager the tools they need to win consistently. This role reports to the Director of Revenue Programs.

Responsibilities

  • Data Enrichment & CRM Data Quality: Full ownership of the data enrichment lifecycle within Salesforce and Snowflake. Architect and maintain end-to-end pipelines, utilize Clay and AI, while managing campaign operations, credit budgeting, and re-enrichment logic. Partner with cross-functional teams like RevOps and Data to audit data accuracy, resolve field-level conflicts, and ensure Salesforce remains reliable for reporting and analytics.

  • AI Agent Development & Automation: Responsibility for engineering the team's AI ecosystem, ranging from building sales-specific tools like call scorecards and forecasting automations to managing the personalization infrastructure that drives outreach. Oversee the critical context infrastructure (version control and governance) that powers these agents and serve as the technical lead across all revenue programs.

  • Sales Efficiency & AI Adoption: Drive sales efficiency by ensuring the adoption of AI tools, leading their implementation with sales leadership, automating repetitive tasks, and continuously monitoring their performance using data. Lead high-impact, cross-functional initiatives from concept to adoption, focusing on tangible business outcomes rather than just delivery. Provide technical support to program managers, proactively manage risks and architectural blockers for leadership, and adhere to a quarterly requirement to build automations for both personal and organizational efficiency.

Requirements

  • 3+ years of experience in Revenue/Sales Operations, GTM Engineering, or a technical RevOps role within a B2B SaaS company.

  • Deep technical knowledge in Clay, automation tools like Make (or comparable no-code/low-code automation platforms such as Zapier or n8n) and Salesforce.

  • Hands-on familiarity with the modern GTM stack: SalesLoft (or Outreach), ZoomInfo, Qualified, Snowflake, and sales engagement platforms.

  • Demonstrated experience with AI tools and prompt engineering.

  • Strong analytical instincts, systems thinking and solution orientation.

  • Exceptional collaboration and stakeholder management skills as well as communication skills, with the ability to clearly articulate complex technical trade-offs and recommendations to senior leadership.

Nice to Have

  • Experience building with Claude, OpenAI, or other LLM APIs.

  • Familiarity with MCP (Model Context Protocol) or agentic workflow tooling.

  • Experience with SalesLoft admin.

  • Background in or exposure to B2B sales — understanding what good discovery, deal progression, and coaching look like from the seller’s perspective makes this role significantly more impactful.

Benefits

We offer a multinational team creating the future of automation, investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships), great compensation and benefits packages which vary depending on location including; RSU options, healthcare cover, generous time off, meal tickets, travel cards, parental leave, and much more. An open-minded culture with innovative, autonomous teams, employee resource communities to help you feel connected, valued and seen.

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