GSI Account Manager - USA Remote

About the role

As a Sales Account Manager, you will own a territory where you will be positioning BMC’s iconic and cutting-edge technologies into some of the most prestigious customers. You will act as the main point of contact for your customers throughout the full sales cycle, supported by top, talented, product-specialized Account Managers, Solution & Value Engineers, and a full ecosystem dedicated to BMC’s main strategy: customer centricity.

Be the business owner of your territory to increase our footprint, build larger deals, and help BMC remain in its well-deserved market leader position. Lead as a BMC brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and innovate in solving everyday problems.

Responsibilities

• Act as the main point of contact for customers throughout the full sales cycle.
• Own and expand your territory to increase BMC’s footprint and build larger deals.
• Serve as a BMC brand ambassador, building trust and confidence with customers, partners, and colleagues.
• Collaborate with internal teams, including product-specialized Account Managers, Solution & Value Engineers, and other resources to drive customer-centric sales strategies.
• Demonstrate team-on-team leadership by orchestrating internal and external resources to effectively manage the sales process.
• Develop business as a trusted partner through an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape.

Requirements

• Embrace and live BMC’s values daily.
• Proven experience working effectively as a team member while providing leadership across teams.
• Demonstrated ability to further develop business as a trusted partner through pipeline management, industry knowledge, and competitive awareness.

About the company

At BMC Helix, we’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. We reset the economics of enterprise IT and help others realize the ROI of AI. Our team is a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose through organic innovation, strategic acquisitions, and relentless R&D.

Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and applying agentic AI in digital service and operations management for IT organizations worldwide.

Benefits

At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. Your ideas will come to life, and your work will make a difference. Our culture is inclusive, flexible, and built for people who want to stretch themselves while supporting others. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully.

Pay

The annual base salary range for this position is $120,000 - $180,000, with On-Target Earnings (OTE) ranging from $240,000 - $360,000. Compensation includes a mix of base salary and variable pay. Actual salaries depend on factors such as skill sets, experience, training, and other business and organizational needs.