Growth Operations Manager

About the role

We are seeking an experienced and motivated Growth Operations Manager to support the Growth Group (Marketing, Business Development & Account Services) on a day-to-day basis. In this role, the Growth Operations Manager must be extremely detail-oriented, with superior written and verbal communication skills while being able to balance/prioritize multiple projects at once. This person will be responsible for project managing tasks as assigned and providing general operational and process support across both teams. This is a fixed-term maternity leave coverage position expected to begin immediately and continue into 2027.

Responsibilities

• Daily management, maintenance and data input for NVE's CRM, New Business Tracker and Case Study Library
• Support RFP intakes by joining briefing calls, documenting requirements, translating briefs into internal notification emails, and preparing kick-off materials
• Provide project management support throughout the RFP process, including managing timelines, scheduling meetings, coordinating materials, tracking deliverables and communicating next steps.
• Coordinate the development and organization of agency case studies, working with internal teams to gather project details, results and supporting assets
• Lead the development of tailored capabilities decks, RFIs and sales materials
• Research and analyze industry/market trends and new business opportunities using various research and forecast methodologies. This includes maintaining NVE's tentpole calendar/report.
• Own recurring Growth, Accounts and Business Development meeting invites and logistics. This includes drafting the agendas, scheduling planning meetings, capturing and distributing meeting notes and action items.
• Support Growth Group leadership with the development of the NVE's annual growth business plan
• Support Accounts leadership with 2027 Holiday gifting

Qualifications

• 4+ years of experience in operations, project management, sales operations, business development, or a related role
• Strong organizational skills and the ability to manage multiple priorities and deadlines simultaneously
• Experience coordinating RFPs, presentations, case studies, or other business-development materials
• Experience managing budgets, invoices, vendors, subscriptions, and departmental reporting
• Proficiency with CRM and operational platforms; NetSuite, HubSpot, Airtable, and Box experience is preferred

Skills

• Excellent written, verbal, research, and presentation skills
• Proactive, detail-oriented, and comfortable working cross-functionally with senior leaders in a fast-paced agency environment

Benefits

• Health & Wellness Benefits
• 401k Match
• Communication Stipend
• Paid Company holidays & PTO Package
• Company get togethers & retreats
• Paid Parental Leave
• Flexible WFH policy

Pay

Salary Estimation: [$70,000.00 - $85,000.00 per year]