Growth Operations Manager

Sales Forecasting & Pipeline Management

Lead the company’s weekly sales forecasting cadence across all business units, programs, and growth initiatives.
Facilitate recurring pipeline reviews with Business Development, Capture Managers, and executive leadership.
Establish standardized forecasting methodologies, stage definitions, probability models, and qualification criteria.
Develop executive dashboards and KPI reporting for pipeline health, bookings performance, win rates, and forecast variance.
Drive accountability for CRM hygiene, opportunity updates, and data integrity.

CRM Administration & Process Optimization

Serve as the primary business owner for Salesforce and other CRM usage, workflows, reporting, and adoption.
Design and improve CRM processes aligned to defense business development and capture management lifecycles.
Drive and utilize standardized reporting structures for: Pipeline by phase/stage, Program and platform alignment, Customer segmentation, Revenue forecasting, Opportunity aging, Capture probability analysis.
Partner with IT and leadership teams on CRM enhancements, integrations, automation, and analytics initiatives.
Train users and enforce best practices for opportunity management and forecast reporting.

Market Intelligence & Competitive Analysis

Develop and maintain market intelligence processes focused on defense and aerospace markets.
Monitor and analyze: Government budgets and appropriations, Program Elements (PEs), RFP and contract activity, Competitive positioning, Prime contractor strategies, Emerging defense technology trends.
Support strategic growth planning through TAM/SAM analysis, customer prioritization, and adjacent market identification.
Build and maintain competitive intelligence databases and briefing materials.
Deliver actionable insights to executive leadership regarding market trends, acquisition priorities, and competitive threats.