Group Sales Manager

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. Our Associates are the shining stars of what we do, and we encourage you to bring your true self to work every day. We celebrate and support your career journey with health & wellness programs, best-in-class learning and development, and travel discounts that feed your inner explorer.

About the role

We are seeking a passionate team member to join the Sales Team at The Westin Dallas Park Central. This role focuses on creating genuine customer experiences while achieving revenue objectives, representing the hotel with confidence and the spirit of hospitality.

Responsibilities

• Work directly with the Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues.
• Build relationships through proactive account solicitation and responsive sales opportunities, including sales calls, entertainment, FAM trips, site inspections, and trade shows.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate and comprehensive reporting as needed.
• Use knowledge of market trends and target customer information to maximize revenue.
• Understand competitors’ strengths/weaknesses, current economic trends, and supply/demand for the Midtown area.
• Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Achieve personal sales goals.
• Gain an understanding of the location’s primary target customer and service expectations; serve the customer by understanding their business and offering better business solutions.
• Effectively solicit and secure new group business from a variety of markets while strengthening relationships and production of existing group accounts.

Requirements

• Dallas area experience.
• 2 years of experience in a group sales role.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• 401K matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with Crescent-managed properties in North America for you and your family members.
• Hotel room discount at Marriott brand properties worldwide.
• Free meals in the associates dining room.

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels are respected for their differences. We are dedicated to fostering an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.