Group Sales Coordinator

Key Responsibilities

• Possess outbound sales, networking, referrals, and lead generation skills.
• Enter, modify, update and maintain group blocks in systems to ensure accurate inventory and booking procedures.
• Respond to and qualify group sales inquiries; prepare proposals and pricing.
• Negotiate contracts, rates, and concessions while maximizing profitability.
• Maintain strong relationships with group booking clients.
• Conduct site inspections and hotel presentations.
• Collaborate with Revenue Management on pricing, inventory, and displacement decisions.
• Cookordination with Operations and Event Services to ensure successful group execution.
• Maintain CRM records, forecasts, and sales pipeline.
• Prepare production reports, revenue forecasts, and sales updates.
• Generate reports and provide administrative support.
• Track deposits, cutoff dates, concessions, and event documentation.
• Cookordinate rooming lists, billing, and special requests with hotel departments.
• Communicate with resorts regarding any special guest requests.
• Perform other duties as assigned.

Qualifications & Characteristics

• Maintain flexibility to support departmental priorities and changing business needs.
• Show exceptional attention to detail.
• Show strong analytical and problem-solving skills.
• Show excellent organizational and time management abilities.
• Show ability to prioritize multiple projects while meeting deadlines.
• Show strong computer aptitude and willingness to learn new technology.
• Show excellent verbal and written communication skills.
• Show ability to identify inconsistencies and implement solutions.
• Show comfort working independently while collaborating across departments.
• Show ability to remain organized in a fast-paced, deadline-driven environment.
• Show exceptional customer service and client relationship management.

Preferred Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor’s degree in Hospitality, Business, Information Systems, or related field preferred.
• Two or more years of experience in hospitality operations, inventory management, revenue management, reservations, property management systems, or group sales preferred.
• Experience working with vacation rental software, OTAs, or channel management platforms preferred.
• Experience with inventory mapping, PMS configuration, or distribution management is highly desirable.