Group Revenue Manager- 1
Westin Hotels & Resorts · Hilton Head Island, SC · 1 wk ago
On-siteAccountingFull-time
Core Work Activities
- Manages room authorizations, rates and restrictions.
- Manages function space authorizations, restrictions and rental.
- Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue.
- Releases group rooms back into general inventory and ensures clean booking windows for customers.
- Maintains the hotel(s) sales strategies in the reservation and inventory systems.
- Prepares sales strategy critiques.
- Maintains daily monitoring of transient and group inventory to ensure straight-line availability and maximize revenue potential for all brands.
- Ensures that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
- Supports cluster selling initiatives by working with all reservation centers.
- Uses reservations system and demand forecasting systems to determine, implement, and control selling strategies.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
- Initiates, implements, and evaluates revenue tests.
- Ensures compliance and participation in company promotions and eCommerce channels.
- Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
- Understands the working relationship between sales, reservations, and property management systems.
- Participates in quarterly regional reviews.
- Promotes and protects brand equity.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Attends meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.
- Establishes long-range objectives and specifies the strategies and actions to achieve them.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
- Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
Analyzing and Reporting Revenue Management Data
- Compiles information, analyzes, and monitors actual sales against projected sales.
- Creates long-range forecasts for rooms and catering by segment and updates forecast every period.
- Creates weekly forecasts for property operations and staffing purposes.
- Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
- Maintains accurate reservation system information.
- Analyzes period-end and other available systems data to identify trends, future need periods, and obstacles to achieving goals.
- Generates updates on transient segment each period.
- Assists with account diagnostics process and validates conclusions.
- Provides revenue analysis functional expertise to general managers, property leadership teams, and market sales leaders.
- Prepares forecasts of revenue, profit, demand, and occupancy for rooms and function space - three-month and six-month, long-range, and budget.
- Prepares revenue and profit opportunity analysis.
- Manages all revenue, profit, and demand data associated with rooms and function space.
- Develops and/or uses analytical tools and systems to maximize revenues and profit.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
Building Successful Relationships
- Develops and manages internal key stakeholder relationships in a proactive manner.
- Acts as a liaison, when necessary, between property and regional/corporate systems support.