group manager, product - Beverage

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction. This includes training new employees, monitoring performance, and addressing customer complaints.

Responsibilities

• Manage a team of baristas to maintain high standards of service and efficiency.
• Train new employees in coffee preparation and customer service skills.
• Maintain a clean and organized work environment.
• Monitor employee performance and provide feedback.
• Address customer complaints and resolve issues promptly.

Requirements

Must have at least 2 years of experience in a leadership position within a similar industry. Proficiency in coffee brewing and excellent communication skills are essential.

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• Experience in a fast-paced retail environment.
• Strong organizational and problem-solving skills.
• Ability to work flexible hours including weekends and evenings.

Skills

• Leadership and management skills.
• Customer service orientation.
• Effective communication and interpersonal skills.
• Basic knowledge of coffee brewing techniques.

Benefits

This role offers competitive compensation, comprehensive health insurance, and opportunities for professional development.

Pay

$20-$25 per hour based on experience and qualifications.

Schedule

Monday through Friday, with occasional weekend shifts.