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Jobs · Management · California

Group Manager, Business Operations & Execution

Adobe · San Jose, CA · 1 wk ago
Management$193k–$279k/yrFull-time

About the role

We’re looking for a Group Manager, Business Operations & Execution to shape how work gets done across Integrated Customer Experience (ICX). This role sits at the center of ICX Strategy & Operations and is responsible for ensuring that priorities translate into clear decisions, strong execution, and measurable business outcomes. You will partner closely with the VP of ICX and senior leaders across Sales, Support, and cross-functional teams to bring structure, clarity, and momentum to ICX’s most critical initiatives.

Responsibilities

  • Own and evolve the ICX execution system, connecting priorities, goals and achievements, and initiatives into a clear, scalable operating model
  • Lead and develop a team of program managers, setting high standards for execution quality, clarity, and follow-through
  • Establish and run the operating cadence, ensuring work moves from planning through to decisions and measurable outcomes
  • Ensure goals and achievements are actively used to drive execution, tradeoffs, and decision-making—not just tracked
  • Define and embed execution frameworks (ownership, decision rights, dependencies, success measures) that drive consistency and accountability
  • Develop executive narratives and decision forums so discussions focus on priorities, tradeoffs, and actions—not status
  • Partner across ICX and cross-functional teams to clarify ownership, surface dependencies, and remove blockers
  • Maintain momentum across initiatives, ensuring work progresses with clarity and without stalls
  • Translate planning into actionable execution—ensuring priorities are sequenced, measurable, and tied to outcomes

Requirements

  • 8+ years in business operations, strategy & operations, or execution leadership roles in complex, cross-functional environments
  • Experience leading teams (e.g., program managers, business operations roles) with a focus on raising execution standards and outcomes
  • Strong experience building execution frameworks (objectives and results, operating cadence, decision models)—not just running programs
  • Ability to drive alignment, decisions, and outcomes across collaborators without direct authority
  • Proven track record improving execution clarity, speed, and accountability at scale
  • Strong executive communication skills, including framing decisions and influencing senior leaders
  • Structured problem solver who brings clarity and rigor to ambiguous, fast paced environments
  • Demonstrated high ownership approach or equivalent experience, emphasizing action, accountability, and measurable outcomes

Qualifications

  • Education: Bachelor's degree preferred, but not required
  • Experience: 8+ years in relevant field
  • Technical Skills: Familiarity with project management tools and methodologies

Skills

  • Strategic Thinking
  • Leadership
  • Team Management
  • Execution
  • Communication
  • Problem Solving

Benefits

  • Flexible Work Arrangements
  • Health Insurance
  • Retirement Plans
  • Professional Development Opportunities
  • Employee Assistance Programs

Pay

The expected pay range for this position is $131,700 -- $278,750 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Schedule

This role offers a flexible schedule to accommodate the needs of the employee and the business.

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