Manager, Business Operations and Strategy

Role Overview

H.I.G. Capital is currently seeking a Manager to join the Business Operations & Strategy Team. This role provides a unique opportunity to work across all departments/strategies and directly interact with senior leadership at H.I.G.

Role Responsibilities

• Work with key stakeholders within the H.I.G. Operations team to design and reengineer critical workflow processes to improve efficiencies of H.I.G. teams.
• Prepare documentation of process procedures and liaise between the H.I.G. business users (internal and external).
• Analyze current state issues and prepare future state recommendations.
• Prepare and maintain training material for workflow processes.
• Aid in change management – communication and ongoing training.
• Aid in vendor selection processes including, RFI, RFP, Demo Scripts, Scoring and Final Analysis.
• Assist in the implementation of new systems across internal back–office teams (e.g., Accounting, Investor Services, Tax, Treasury, Co-Invest, Realty, etc.) and front-office (Deal, Capital Raising, and Legal/Compliance teams) within the organization.
• Support the development of project plans and project accountability to execute initiatives across internal and external teams.
• Prepare and assist present Steering Committee status reports to stakeholders.
• Identify problematic processes that are candidates for automation or redesign and collaborate with the business to agree on an ideal solution.
• Liaise with finance, operations, and technology teams to engineer and implement end-to-end automation solutions, including data pipelines, reporting workflows, and AI-driven process orchestration.
• Develop and configure AI-powered tools, custom prompts, and Claude Skills tailored to specific Finance and Operations workflows.
• Ability to define detailed requirements for processes, reports, and custom solutions across a variety of technology tools.
• Test team’s recommendations and configured processes to ensure they meet business requirements prior to presenting to end users.
• Efficiently manage projects and timelines.

Requirements & Qualifications

• Bachelor’s degree in a Business, Accounting, Finance, Information Systems or Computer Science
• Minimum 5 years of experience as a strategic business consultant; preferred consulting experience with top tier strategic consulting firm, investment banking, fund administration, and top tier public accounting firms.
• Must have experience in private equity fund structures and operational processes.
• Demonstrate high degree of critical and strategic thinking
• Must be professional with the ability to present to senior-level management.
• Ability to work through complex issues and challenges and present business stakeholders with clear options for remediation
• Deep working knowledge of GenAI platforms and APIs (e.g., Anthropic Claude, OpenAI, Gemini)
• Experience building production applications on top of these platforms
• Proficiency in process mapping methodologies and tools; experience translating business workflows into technical specifications and automated solutions.
• Ability to learn quickly and take initiative to learn independently
• Ability to work within a team as well as perform tasks independently
• Excellent project management skills with the ability to manage competing and multiple priorities
• Strong verbal and written communication skills
• Experience working in a fast-paced environment
• Must be experienced user of MS Office (Word, Excel, Outlook, Visio, Project, PowerPoint).

Salary Range

$165,000 - $200,000 per year