Group Fitness Director

About the role

The Group Exercise Director leads the Group Exercise department, overseeing operations to deliver high-quality, safe, and innovative group exercise programs. This role manages group exercise operations, including customer service, communication, marketing, purchasing, and financial analysis.

Responsibilities

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives
• Performs timely performance evaluations on Associates
• Processes, reviews, and submits payroll for those directly supervised
• Manage group exercise operations including customer service, communication, marketing, purchasing, supplying, budgeting, and financial analysis
• Ensure departments operate within established guidelines; manage expenses to budgets
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Deliver an exciting and innovative group exercise program
• Manage financial performance of the Group Exercise Program through achievement of revenue targets, expense management, and proper planning and forecasting
• Track, report, and analyze the details of financial operations on a daily/weekly/monthly basis
• Prepare and implement action plans to meet or exceed monthly financial goals
• Review applicable financial statements and reports
• Deliver exceptional service experience to members, guests, and Associates
• Afford effective and professional interactions and communications with other Associates, members, and guests
• Participate in required events, programs, meetings, and trainings

Requirements

• Current CPR, First Aid, and AED Certifications
• Bachelor’s degree preferred
• Certification with one or more of the following: American Council on Exercise (ACE), Aerobics and Fitness Association of America (AFAA), American College of Sports Medicine (ACSM), and the National Academy of Sports Medicine (NASM)
• Previous fitness operations experience
• Proven leadership skills, strong interpersonal and management skills, and excellent verbal and written communication skills
• Professional, friendly manner and excellent customer service attitude and abilities
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, ability to work independently in multi-tasked environment
• Well organized and detail oriented

Qualifications

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services
• Policies and Regulations — Knowledge of company policies
• Written Comprehension and Expression — Ability to read, understand, and communicate information and ideas in writing so others will understand
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information
• Computer — Ability to utilize scheduling and email communication software, such as Microsoft Outlook

Skills & Knowledge

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services
• Policies and Regulations — Knowledge of company policies
• Written Comprehension and Expression — Ability to read, understand, and communicate information and ideas in writing so others will understand
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information
• Computer — Ability to utilize scheduling and email communication software, such as Microsoft Outlook

Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time Off
• Health Insurance