GROUP BILLING REP

About the role

This is an on-site position responsible for performing procedures associated with billing, premium distribution, and account reconciliation.

Responsibilities

• Process all invoices, statements, and bills for client accounts as assigned.
• Review monthly billing reports for accuracy.
• Reconcile process and enter carrier payment information.
• Ensure that all invoices pursuant to the billing cycle are mailed in accordance with practice guidelines.
• Reconcile and reimburse COBRA and Retiree Premiums to assigned clients.
• Monitor all third-party billing, communicate with carriers and Account Representatives or Account Executives to expedite the collection process.
• Research, resolve, and respond to customer/group account problems and discrepancies in a timely, accurate, and professional manner.
• Document and maintain all procedures and processes for groups assigned to you.
• Report weekly progress or status of regular and special projects to the Supervisor and Manager.
• Maintain and organize all monthly group-billing folders.
• Reconciliation of General Ledger accounts to be performed on a monthly basis.
• Document and maintain all General Ledger discrepancies in the appropriate Group Binder.
• Complete monthly carrier reconciliations.
• Perform other duties and responsibilities as assigned by Management.

Requirements

• Functional understanding of the billing process system.
• PC proficiency with Word, Excel (test required), Outlook, Access, and QuickBooks.
• Excellent verbal and written communication skills.
• Strong math, problem-solving, and analytical skills.
• Ability to follow directions, work with minimal supervision, and interact with all departments and levels of management.
• Ability to maintain confidentiality.
• Ability to prioritize and multi-task.
• Professionalism and respect for co-workers at all times.
• Knowledge of the Benefits Industry preferred.

Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; minimum one to three years of related experience in a fast-paced accounting environment and/or training; or equivalent combination of education and experience.
• Ability to read, speak, and write effectively in English.
• Ability to interpret documents such as plan documents, memos, letters, and procedure manuals.
• Ability to write routine reports, meeting notes, project documentation, and correspondence.
• Ability to speak effectively before customers or employees of the organization.
• Ability to effectively address or resolve customer service issues within guidelines of the position.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized or non-standardized situations.
• Valid, class C driver's license in the state of employment with no adverse driving record.

Work Environment

• The noise level in the work environment is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to sit for extended periods in front of a computer.
• Frequently required to reach with hands and arms and talk or hear.
• Occasionally required to stand, walk, and use hands to finger, handle, or feel.
• May frequently lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the employee to work in the office.