Jobs · Accounting · Pennsylvania

Group Billing Coordinator

Loews Hotels & Co · Philadelphia, PA · 3 wk ago
AccountingFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Who We Are", "What We Offer", "What We’re Looking For", "Who You Are", "What You Will Do", "Your Qualification Include". We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading only if there is real content. We need to preserve all substantive info, no boilerplate. We need to decide which sections to include. - About the role: Could be description of role: "The Group Billing Coordinator is a detail-oriented professional..." That's from "What We’re Looking For". Could be placed under About the role. - Responsibilities: "What You Will Do" list. - Requirements/Qualifications: "Your Qualification Include" plus maybe "Who You Are" (skills/attributes). Could combine. - Benefits: "What We Offer" list. - Pay: Not mentioned. So skip Pay. - Schedule: Not mentioned explicitly except "May be required to work varying schedules to reflect business needs." That's schedule info but not specific. The rule: never create Schedule section unless posting actually states them. It does mention varying schedules, but it's vague. Might be considered schedule info. However they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state "May be required to work varying schedules to reflect business needs." That's a statement about schedule. So we could include Schedule section with that sentence. But we need to avoid filler like "varies". It's not placeholder; it's a statement. Could include. - Skills: Could be from "Who You Are" (attributes). Could be separate Skills section. We need to avoid duplication. Let's structure:

About the role

The Group Billing Coordinator is a detail-oriented professional who plays a vital role in supporting property financial operations. This position is responsible for invoicing, processing payments, and tracking billing matters to ensure accurate financial records, timely collections, and effective cash flow management.

Responsibilities

  • Complete contract reviews with M&E team.
  • Attend pre-conventions meetings.
  • Monitor direct billing/approval process.
  • Verify PM accounts established 45 days prior to group arrival.
  • Perform on-site billing review with clients when requested.
  • Scan and submit supporting documentation to the Financial Service Center for locally posted charges.
  • Serve as the first point of contact to provide missing information to the Financial Service Center.
  • Research and resolve missing or discrepant charges to ensure the highest levels of billing accuracy.
  • Calculate contractual concessions owed and adjust accordingly in the property management system.
  • Calculate tax exemptions and apply to group invoices in compliance with taxing authorities.
  • Verify contractual attrition and cancellation fees and apply to group invoices.
  • Reconcile banquet checks to the group resume and work with the banquet team to post any revisions.
  • Collaborate with hotel Department Heads, the M&E team, and the Financial Service Center Senior Collections Coordinator to ensure client needs are understood and met.
  • Complete group billing checklist for each group.
  • Review and take appropriate action on House Accounts and PMs daily.
  • Settle and process all balance due payments.
  • Research check payment questions posted by the cash applications group.
  • Regular attendance in conformance with standards.
  • May be required to work varying schedules to reflect business needs.
  • Required to attend all mandatory training sessions and meetings.
  • Perform other duties as assigned.
But note "May be required to work varying schedules to reflect business needs." could also go to Schedule section. However we already placed it in Responsibilities; maybe better to move to Schedule. But rule: we should not duplicate. Let's decide: Keep schedule separate. Thus Responsibilities list without that line. Then Schedule section with that line.

Schedule

May be required to work varying schedules to reflect business needs.

Now Requirements/Qualifications: combine "Your Qualification Include" and maybe "Who You Are". Could have Requirements (minimum qualifications) and Skills (attributes). Let's do:

Requirements

  • Minimum 2 years of billing experience required
  • High School Diploma or GED equivalent preferred
  • 1-2 years customer facing experience in hospitality or finance environment
  • Knowledge of computer-based software for Accounting, Property and POS management systems
  • Advanced knowledge of Microsoft Office software and applications
  • Position requires the ability to communicate effectively in English, both verbally and written, with team members, leaders, and guests.

Skills

  • You thrive in a fast-paced environment, balancing multiple priorities while consistently meeting deadlines.
  • Analytical by nature, you can translate data and information into practical, actionable solutions.
  • A collaborative partner who builds strong working relationships while maintaining professionalism and confidentiality.
  • Comfortable leveraging technology and business systems to improve accuracy, efficiency, and decision-making.
  • An effective communicator who adapts well to different audiences and works seamlessly across teams.
  • Veterans and military spouses are encouraged to apply.
Now Benefits:

Benefits

  • Competitive health & wellness benefits
  • 401(k) & company match
  • Paid Sick Days
  • Vacation, and Holidays
  • Paid Bereavement
  • Paid Pet Bereavement
  • Paid Parental Leave
  • Adoption Assistance
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Pet Insurance
  • Commuter Benefits for transit and parking
  • Complimentary meals in Team Member Café while working
  • Food & Beverage discounts in our on-site outlets
  • Team Member Hotel Rates, other discounts, perks and more

Benefits are subject to eligibility and may vary by position

We should not include Pay section. Now About the role we already have. Check for any duplicated lines: Ensure we didn't repeat. We used "What We’re Looking For" for About the role. Good. We used "Who You Are" for Skills. We used "Your Qualification Include" for Requirements. We used "What We Offer" for Benefits. We used "What You Will Do" for Responsibilities (excluding schedule line). We moved schedule line to Schedule. We need to ensure we didn't lose any substantive info: Let's verify each piece. Original text sections: - Intro about Loews Philadelphia Hotel: "Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia’s skyline, arts scene and vibrant culture." This is descriptive about the hotel, not role-specific. Could be considered About the role? Might be better to include in About the role as context. The rule: preserve ALL substantive information. So we should include that somewhere. Could add to About the role paragraph. Thus About the role should include both the hotel intro and the role description. Let's craft About the role:

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia’s skyline, arts scene and vibrant culture. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Then after that, we can add the role-specific description: "The Group Billing Coordinator is a detail-oriented professional..." Might be better to keep as separate paragraph under About the role. Thus About the role will have two paragraphs: first the company/hotel description, second the role description. Now check we didn't duplicate any of that elsewhere. We used "Who We Are" and "What We Offer" etc. The "Who We Are" content we used in About the role (the part about founded 1960 etc). Good. Now "What We Offer" we used for Benefits. Now "What We’re Looking For" we used for role description. Now "Who You Are" we used for Skills. Now "What You Will Do" we used for Responsibilities (minus schedule line). Now "Your Qualification Include" we used for Requirements. Now schedule line we used for Schedule. Now we need to ensure we didn't include any boilerplate like EEO etc. The intro includes "Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us." That's EEO statement but it's part of the company's value statement; it's substantive? It's about inclusion. The rule says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is EEO boilerplate. Should we remove? It says remove EEO/equal-opportunity boilerplate. So we should remove that sentence. It's a generic EEO statement. So we should exclude it from About the role. Thus we need to strip that sentence. Let's re-evaluate the About the role content: The original "Who We Are:" includes: "Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us." We need to remove the EEO sentence: "Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us." Thus we keep the rest. Now also the initial hotel description: "Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia’s skyline, arts scene and vibrant culture." That's fine. Thus About the role will have two paragraphs: first the hotel description, second the "Who We Are" minus EEO sentence, then maybe third the role description? Actually role description is from "What We’re Looking For". We could combine all into About the role, but maybe better to keep role description separate as a paragraph after the company description. Thus About the role will contain:

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality

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