Grounds Manager
About the role
The Grounds Supervisor oversees campus grounds operations, including landscape maintenance, turf management, snow and ice removal, equipment maintenance, fleet support, and construction activities. This role provides direct supervision to grounds personnel and student employees, ensuring work is performed safely, efficiently, and in compliance with university policies, OSHA standards, DOT requirements, and departmental procedures.
Responsibilities
Staff Supervision: Directly supervise grounds employees and student workers, schedule, assign, and monitor daily work through the work order management system. Conduct team meetings to communicate work assignments, priorities, events, and operational updates. Coach, mentor, train, and develop staff to improve performance and technical skills. Review and approve employee time cards and audit hours, pay codes and work order accuracy. Conduct performance evaluations and participate in employee recruitment, interviewing, and hiring. Address personnel concerns and communicate disciplinary issues to Facilities leadership and Human Resources. Communicate attendance and staffing updates to the Facilities dispatch team. Perform regular inspections of assigned campus zones and provide guidance for improvements. Ensure compliance with university policies, safety regulations, and operational procedures.
Grounds Operations & Customer Service: Serve as the primary point of contact for grounds operations and customer service requests. Coordinate grounds maintenance activities across campus and associated properties, including Loon Lake. Partner with Athletics and campus departments to support athletic fields, events, and special requests. Coordinate excavation, moving, landscaping, and grounds improvement projects. Supervise and coordinate campus-wide snow and ice removal operations. Communicate weather-related conditions and operational updates to Facilities & Campus leadership during significant weather events. Assist with work orders, mowing, event support, and grounds operations as needed. Ensure campus grounds are maintained to the highest departmental standards.
Equipment, Fleet and Asset Management: Maintain the Grounds shop and all Grounds storage areas & sheds, in a safe, organized, and efficient condition. Oversee inventories of grounds equipment, tools, supplies, and materials. Implement and monitor tool tracking and accountability systems. Maintain, inspect, diagnose schedule, and perform routine repairs on grounds equipment, vehicles, plows, and sanders. Operate grounds equipment safely and effectively and provide operational training to staff. Assist other departments with equipment maintenance and support.
Administrative, Financial, and Project Coordination: Review and respond to emails, voicemails, reports, and operational communications. Support budget planning and monitor expenditures to ensure operations remain within budgetary guidelines. Maintain appropriate inventory levels and coordinate purchasing of supplies, equipment, and materials. Participate in construction meetings, project coordination activities, and campus committees. Develop specifications and assist with procurement processes for grounds equipment and materials. Evaluate new equipment and recommend improvements to campus operations. Coordinate vendors and contractors to ensure work is completed according to established specifications and standards. Collaborate with Facilities departments regarding projects affecting campus grounds and infrastructure.
Safety, Emergency Preparedness, and Sustainability: Lead and promote a culture of safety throughout the Grounds department. Coordinate with Environmental Health & Safety to ensure OSHA, DOT, Licensing, and certification compliance. Monitor employee training requirements and facilitate required safety and regulatory trainings. Assist with emergency preparedness activities, including flood response planning and severe weather events. Coordinate with University administration, security, and external emergency response agencies during emergencies. Secure facilities, equipment, and campus assets during flooding and other emergency situations. Assess grounds systems and infrastructure conditions and make recommendations for operational improvements and sustainability initiatives. Maintain required certifications and facilitate equipment operation training, forklift operations, and related safety programs.
Requirements
Minimum Acceptable Education & Experience: High School diploma or equivalent Five (5) years of progressively responsible experience in grounds maintenance, turf management, landscaping or a related field. Three (3) years of demonstrated supervisory experience. Experience coordinating personnel, equipment, and operational activities in a facilities or grounds environment.
Required Licenses & Certifications: Valid driver’s license DOT medical card Forklift operation certification or ability to obtain and maintain certification
Knowledge, Skills & Abilities: Thorough knowledge of grounds maintenance practices, turf management, snow and ice removal operations and landscape care. Knowledge of OSHA, DOT, and workplace safety requirements. Ability to operate, maintain, and troubleshoot grounds equipment and vehicles. Strong leadership, supervisory, coaching and employee development skills. Ability to coordinate multiple projects and competing priorities. Experience working with computerized work order and timekeeping systems. Ability to establish effective working relationships with employees, vendors, contractors, and campus stakeholders.
Other Requirements: Ability to perform strenuous physical work, including lifting, carrying, bending, climbing, and operating equipment. Ability to work outdoors for extended periods in varying and adverse weather conditions. Ability to respond to emergencies, weather events, and operational needs outside normal working hours, including nights, weekends, and holidays when required. Must be available to respond during weather emergencies, snow and ice events, flooding incidents, and other campus emergencies. Serves as essential personnel and may be required to report to work during university curtailments or emergency operations. Must maintain all licenses, certifications, and training necessary to perform assigned duties.