Ground Operations Agent

Job Duties

• Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Operate ground service equipment.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
• Able to communicate using a two-way radio.
• Perform aircraft interior cleaning as required.
• Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.
• Inventory tracking as required.
• Other duties as assigned.

Physical Requirements

• Regular attendance is a requirement of the role.
• Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.
• Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.
• Ability to wear personal protective gear.

Qualifications

• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• Must be at least 18 years of age and possess a valid driver’s license.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
• Must be highly motivated with a positive attitude.
• Must be willing to work a flexible schedule including nights, weekends and holidays.
• Must adhere to dress code policy.
• Able to work efficiently under time constraints.
• Able to attend required training.
• Basic computer skills.
• Able to work in extreme weather conditions.

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time