GROCERY/CASHIER

About the role

Assist customers by answering questions, escorting customers to products, and providing product information. Stock merchandise and/or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Model "Customer1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Answer customer questions; provide product information
• Stock/restock shelves, displays, and other merchandising areas
• Maintain stockroom standards
• Build ends/displays/signs
• Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate/remove security tags from products at point of sale
• Condition shelves/displays
• Put away returned merchandise
• Perform price checks; cashier duties
• Comply with corporate policies and all safety guidelines/standards
• Promote and follow company initiatives
• Maintain merchandise price integrity and all signage; complete all price changes prior to store opening; process price change paperwork; research/correct audits
• Order merchandise; process orders, including Computer Assisted Ordering; monitor overstock/understock conditions
• Supervise/train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies/divisional standards: signing, recovery, stockroom, freight receiving/freight stocking, housekeeping standards, and all safety guidelines/standards
• Stock wine/spirits (WA only); follow planograms and wine planners for display items; manage ordering, product received, pricing issues, and overstock/out of stock items
• Serve customers in a friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to customers by influencing their preferences; maintain sanitary standards in bar area

Requirements

• Minimum high school diploma or general education degree (GED); or combination of relevant education and experience
• Minimum 18 years of age (19 in Idaho and Alaska if selling tobacco)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis; overtime as needed
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with industry/technical terms/processes
• Ability to operate forklift, compactor, pallet jack, Shelf Price Audit (SPA), Telzon, Swiftach
• Basic wine/spirits knowledge (Wine/Spirits Order Clerk)
• Knowledge of Washington State Liquor laws that pertain to retail selling of product (Wine/Spirits Clerk, WA only)
• Knowledge of company policies, procedures, and organizational structure
• Related experience