GROCERY/ASST DEPT LEADER

About the role

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures.

Responsibilities

• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions.
• Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager's absence.
• Perform and direct others in pricing and displaying of merchandise.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Perform any and all duties as assigned.

  Requirements

  • Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
  • Willing and available to work weekends and holidays as needed.
  • Effective written and oral communication skills.
  • Able to make intelligent decisions quickly.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
  • Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.).
  • Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
  • Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).
  • Desired Grocery retail work experience and/or backup manager experience.
  • Past work record reflects dependability and integrity.

  Qualifications

  Qualified candidates will have a minimum of high school diploma or equivalent and a valid driver's license. Previous grocery retail work experience and/or backup manager experience is preferred.

  Skills

  • Ability to make intelligent decisions quickly.
  • Tactfully and calmly handle stressful situations.
  • Effective written and oral communication skills.
  • Understanding of all key components of department operations.
  • Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
  • Qualified and able to operate power machinery and work with various job tools.

  Benefits

  The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Vaious associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.