GRM Data Strategy, Engagement & Communications Executive

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. We foster an inclusive workplace where every teammate has the opportunity to succeed, build a career, and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting teammates’ physical, emotional, and financial wellness through affordable, competitive, and flexible benefits.

About the Role

This role is responsible for maximizing opportunities and minimizing credit and operating losses within a large and complex business unit or function. Key responsibilities include driving the development and translation of complex data sets to produce information for internal and external reporting needs. The position leads information and insights with significant regulatory impact, financial accountability, and direct influence on business policies and goals.

Responsibilities

• Drive the development and execution of reporting to allow risk and business partners to enhance revenue goals, processes, efficiencies, and technologies while minimizing associated risks.
• Oversee data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies.
• Set strategic priorities and own initiatives affecting multiple risk functions and lines of business to ensure company goals are met.
• Lead database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data.
• Own the overall response to complex ad-hoc requests for information from both internal and external parties.
• Leverage knowledge of end-to-end processes, related regulations, and multi-system platforms, often involving multiple products/portfolios, to achieve business objectives.
• Monitor the outputs of controls and ensure alerts from the control checks are managed effectively.

Managerial Responsibilities

This position may also include responsibilities for managing associates. All managers at this level demonstrate the following responsibilities:

• Opportunity & Inclusion Champion: Break down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenge end-to-end process efficiency and effectiveness, champion data-driven decision-making, and remove obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contribute to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspect and challenge risk controls, governance, and culture to ensure the timely identification, escalation, debate, and remediation of risk across the organization.
• People Manager & Coach: Coach to sustain and elevate organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocate and manage resources across the organization to drive short- and long-term profitability.
• Enterprise Talent Leader: Inspect and manage the health of the bench to ensure succession for the organization while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilize organizational resources to deliver the full range of the bank’s capabilities to meet client needs and gain competitive advantage.

Position Summary

The GRM Data Strategy, Engagement & Communications Executive serves as a strategic advisor and key partner to the GRM Data Strategy & Management Executive (DSME), helping translate GRM's data priorities into actionable strategy, execution plans, and measurable outcomes. This role drives strategic planning, executive communications, stakeholder engagement, and organizational alignment across GRM's data agenda. The executive works closely with senior leaders across Risk, Technology, Enterprise Data, Front Line Units (FLUs), and Control Functions (CFs) to shape priorities, coordinate investments, communicate progress, and accelerate execution of GRM's strategic data objectives.

Key Responsibilities

• Strategy Development & Operationalization: Partner with the DSME and senior leadership to define, refine, and operationalize GRM's data strategy and strategic priorities. Translate strategic objectives into actionable roadmaps, execution plans, operating routines, and measurable outcomes. Support prioritization of initiatives and investments to ensure alignment with business, risk, regulatory, and technology objectives.
• Executive Communications & Storytelling: Develop and lead communications supporting GRM's data strategy, priorities, progress, and outcomes. Prepare executive presentations, leadership updates, briefing materials, and strategic messaging for the GRM Senior Leadership Team and enterprise stakeholders. Translate complex data, technology, operating model, and regulatory topics into clear, compelling executive narratives and business outcomes.
• Stakeholder Engagement & Enterprise Alignment: Build strong partnerships across GRM, Enterprise Data, Technology, FLUs, CFs, Finance, Operations, Compliance, and Audit. Drive alignment across stakeholders to advance strategic priorities and resolve cross-functional challenges. Facilitate leadership discussions and enterprise forums to accelerate progress on strategic initiatives and shared priorities.
• Data Strategy Planning & Operating Routines: Establish and coordinate data strategy forums, leadership reviews, strategic planning processes, and operating rhythms supporting GRM's data agenda. Lead strategic planning, funding, investment management, and resource prioritization activities across the portfolio of data initiatives. Monitor execution against strategic commitments and help ensure leadership decisions are effectively communicated and implemented.
• Data Community Engagement & Evangelization: Foster a strong data culture across GRM by promoting awareness, education, collaboration, and adoption of strategic data capabilities. Champion GRM's data strategy, standards, services, tools, and enterprise solutions across business and technology organizations. Lead engagement programs that connect stakeholders, showcase business value, and promote reuse of enterprise capabilities and best practices.
• Metrics, Reporting & Value Realization: Develop and oversee executive reporting, performance metrics, and scorecards to measure progress against strategic objectives. Monitor adoption, business outcomes, operational efficiencies, and value realization across strategic initiatives. Provide leadership insights and recommendations to support decision-making, transparency, and continuous improvement.

Requirements

• Bachelor’s degree in computer science/engineering, Data Science, or Analytics.
• 15+ years of experience in data management, risk management, analytics, technology, or enterprise transformation within a large, regulated financial institution.
• Proven ability to influence senior executives and drive alignment across multiple organizations with competing priorities.
• Deep expertise in enterprise data strategy, data governance, data quality, metadata management, lineage, controls, and information management.
• Experience establishing accountability frameworks and governance structures that improve transparency, traceability, and data health.
• Strong understanding of risk management principles and regulatory expectations related to data governance and risk information management.
• Experience leading large-scale data strategy and transformation initiatives, projects, or programs partnering with regulatory, audit, compliance, and control functions.
• Understanding of emerging technologies, data architecture, cloud-based platforms, and enterprise technology strategies.
• Experience identifying and delivering material cost efficiencies through standardization, automation, simplification, and technology consolidation.

Preferred Qualifications

• Experience supporting enterprise risk, regulatory reporting, capital management, or risk data aggregation and reporting initiatives.
• Working knowledge of SQL, SAS, data analytics tools, and business intelligence platforms.
• Experience leading enterprise-wide data modernization programs supporting large-scale business transformation.

Skills

• Performance Management
• Project Management
• Regulatory Relations
• Risk Management
• Stakeholder Management
• Business Acumen
• Continuous Improvement
• Issue Management
• Risk Analytics
• Technical Documentation
• Adaptability
• Attention to Detail
• Business Intelligence
• Data Visualization
• Data and Trend Analysis

Schedule

1st shift (United States of America), 40 hours per week.