Grants & Contracts Training and Compliance Administrator

About the role

The Grants & Contracts Training and Compliance Administrator is responsible for ensuring that Interfaith Works program staff understand, implement, and consistently meet contract, grant, regulatory, and funder requirements at the site level.

Responsibilities

• Review government, foundation, and private grant and contract requirements to identify staff training needs, service delivery expectations, documentation standards, and compliance obligations.
• Translate complex contract and grant requirements into clear, practical, site-based training tools for program staff.
• Develop training plans for new and existing contracts to ensure staff understand funder expectations, program goals, documentation requirements, eligible services, client engagement standards, reporting obligations, and compliance risks.
• Participate in grant and contract kick-off meetings to identify operational training needs before implementation begins.
• Develop contract-specific onboarding materials for new staff assigned to grant-funded programs.
• Support program leadership in operationalizing new or revised contract requirements at the site level.
• Design and deliver on-site and virtual training for Program Directors, Program Managers, Case Managers, Program Support Staff, Behavioral Health Technicians, Housing Locators, Outreach Workers, and other program staff.
• Provide regular updates to executive leadership on training completion, site-level compliance risks, staff development needs, quality assurance trends, and corrective action progress.
• Support programs in strengthening housing-focused case management, client engagement, documentation timeliness, service coordination, outcome tracking, and follow-up practices.
• Maintain training attendance records and ensure required trainings are completed and documented.
• Collaborate with Human Resources to integrate required compliance and contract training into the broader organizational training calendar.
• Escalate unresolved site-level compliance or performance concerns to program leadership and executive leadership as appropriate.
• Partner with HMIS staff to ensure staff understand data entry expectations, required data elements, documentation standards, and data quality requirements.
• Support programs in correcting documentation and data quality issues identified through HMIS reports, file reviews, monitoring visits, or internal quality assurance reviews.
• Provide regular updates to executive leadership on training completion, site-level compliance risks, staff development needs, quality assurance trends, and corrective action progress.

Requirements

• Bachelor's degree required, preferably in Social Work, Human Services, Public Administration, Nonprofit Management, Education, Organizational Development, or a related field.
• Minimum of five years of experience in nonprofit program operations, government contract compliance, grants management, staff training, quality assurance, homeless services, housing services, behavioral health, or human services.
• Direct experience with government-funded programs strongly preferred, including HUD, Continuum of Care, ESG, Montgomery County contracts, SEPH, HMIS, state contracts, federal grants, or foundation-funded programs.
• Experience developing and delivering staff training required.
• Experience conducting file reviews, quality assurance checks, compliance reviews, program monitoring, or corrective action support preferred.
• Knowledge of homeless services, housing-first practices, trauma-informed care, case management standards, client documentation, grievance procedures, and performance outcomes preferred.
• Strong ability to translate complex contract and compliance requirements into clear operational guidance for frontline staff.
• Strong facilitation, coaching, communication, and relationship-building skills.
• Ability to hold staff accountable while maintaining a supportive and development-focused approach.
• Ability to identify risk, communicate concerns clearly, and recommend practical corrective action.

Qualifications

• Strong facilitation, coaching, communication, and relationship-building skills.
• Ability to hold staff accountable while maintaining a supportive and development-focused approach.
• Ability to identify risk, communicate concerns clearly, and recommend practical corrective action.

Skills

• Strong facilitation, coaching, communication, and relationship-building skills.
• Ability to hold staff accountable while maintaining a supportive and development-focused approach.
• Ability to identify risk, communicate concerns clearly, and recommend practical corrective action.

Benefits

Interfaith Works offers a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, and a 401(k) retirement plan.

Pay

$75,000 - $85,000 annually.

Schedule

This is a full-time exempt position.