Grant Funded Medical Case Manager - Early Intervention Program (Ryan White Program) - Voorhees, NJ

Clinical/Care Coordination

Coordinate medical case management services for patients enrolled in the Ryan White Early Intervention Program (EIP)
Conduct patient outreach, engagement, intake, reassessment, and follow-up activities
Assist patients with linkage and retention in HIV medical care and supportive services
Coordinate referrals for behavioral health, housing, transportation, substance use treatment, benefits enrollment, dental care, specialty care, and other community resources
Collaborate with multidisciplinary clinical teams during huddles and clinic sessions to support patient care needs and workflow

Documentation/Compliance

Maintain timely, accurate, and compliant documentation within Epic, CAREWare, and other required systems
Ensure compliance with Ryan White, HRSA, HIPAA, and organizational documentation standards
Assist with audit preparation activities and operational reporting requirements as needed

Workflow/Responsiveness

Monitor provider referrals, patient needs, and assigned caseload to ensure timely follow-through and resolution
Respond promptly to provider, patient, and operational requests within a fast-paced ambulatory environment
Participate in clinic workflow activities, including occasional evening clinic support as operationally required

Field/Community Work

Participate in field-based outreach, home/community visits, and patient engagement activities as needed
Maintain professional boundaries and adherence to organizational policies during field activities and patient interactions

Minimum Qualifications

Bachelor’s degree in social work, psychology, public health, health administration, or related field preferred
Minimum 3 years of experience in medical case management, care coordination, ambulatory healthcare, Ryan White services, HIV care, behavioral health, or related healthcare setting preferred
Experience working with medically and socially complex patient populations strongly preferred
Strong organizational, documentation, and follow-through skills required
Ability to work collaboratively in a fast-paced clinical environment and respond to changing patient and operational needs
Strong verbal and written communication skills required
Ability to maintain professionalism and effective working relationships with patients, clinicians, staff, and community partners
Reliable transportation required for community-based activities

Preferred Experience

CAREWare experience preferred
Ryan White / HIV experience preferred
Epic experience preferred
Bilingual skills preferred

Important Additions

Ability to work effectively with patients experiencing behavioral health conditions, housing instability, substance use disorders, trauma, and other complex psychosocial barriers.
Demonstrated ability to manage competing priorities while maintaining responsiveness, professionalism, and timely follow-through in a clinical environment and during field work.

Pay

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.

Schedule

Workday Day (United States of America)

Worker Sub Type

Regular Employee

Entity

Kennedy University Hospitals, Inc

Primary Location

333 Laurel Oak Road, Voorhees, New Jersey, United States of America

Nationally Ranked

Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.

Thomas Jefferson University

dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

Jefferson Health

nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

Jefferson Health Plans

is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.