Granbury Deli - Overnight Food Service Rep - Part time

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• Records production and shrink to aid in production planning
• Assists in technical areas as needed (e.g., baking, frying, and decorating)
• Culls bakery products for poor quality, expiration dates
• Takes care of service counter
• Uses ordering system applications
• Uses Fresh Production Planner
• Performs inventory management processes (MSI, PAW) as required
• If applicable, ensures catering orders are prepared and ready in time for customer pickup
• Performs all sanitation and maintenance tasks for Deli slicers
• Serves / packages products at customer's request
• Educates customers on preparation / reheating instructions of prepared foods
• Prepackages condiments (sauces, dressings) for prepared food items
• Cuts, slices, dices, chops food in preparation for chef

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required
• Ability to work in a fast-paced environment - Required
• HS Diploma or GED or equivalent - Required
• Completion of Company Orientation - Required
• Food safety and sanitation training - upon hire - Required

Requirements

• Age requirement: 18+
• Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, performing detailed and precise tasks
  • Work with customers, staying attentive to their needs
  • Bakery: Constantly reach at waist, grasp; frequently stand, walk, reach at shoulder, bend; occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder abduction; occasionally exposed to wet, cold, hot conditions, loud noise; demonstrate ability to lift 50 lbs, manage in excess of 70 lbs
  • Deli: Constantly reach at waist, grasp; frequently stand, walk, stoop; occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; occasionally exposed to wet, cold, hot conditions, loud noise; demonstrate ability to lift 55 lbs, manage in excess of 65 lbs
  • Definitions: Constantly = 5.5+ hours per 8‑hour day; Frequently = 2.5‑5.5 hours per 8‑hour day; Occasionally = 0‑2.5 hours per 8‑hour day
  • It is the partner's responsibility to never lift beyond their own safe lifting limit. If an item is too heavy, break it down or ask for assistance.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.