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Jobs · OTHR · Texas

Granbury Bakery - Food Service Rep - Part time

H-E-B · Granbury, TX · Today
On-siteOTHRPart-time

About the Role

As a Food Service Representative, you'll provide a well-stocked, well-maintained department while delivering superior customer service. You'll prepare, package, and merchandise fresh product daily while maintaining all department and food safety/sanitation standards.

Responsibilities

  • Customer Service
    • Provides superior customer service
    • Takes orders from customers by telephone or in person
    • Answers customer questions regarding products; assists them with selections
  • Food Service / Production
    • Prepares, packages, and merchandises fresh product effectively
    • Slices, packages, labels, rotates, and culls products for poor quality
    • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
  • Sales
    • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • Food Safety
    • Cleans and sanitizes display cases
    • Operates/maintains equipment properly
    • Complies with H-E-B food safety and sanitation standards
    • Complies with department/Store operating procedures
  • Bakery (Additional Responsibilities)
    • Records production and shrink to aid in production planning
    • Assists in technical areas as needed (e.g., baking, frying, and decorating)
    • Culls bakery products for poor quality, expiration dates
  • Deli (Additional Responsibilities)
    • Takes care of service counter customers
    • Uses ordering system applications
    • Uses Fresh Production Planner
    • Performs inventory management processes (MSI, PAW) as required
    • Ensures catering orders are prepared and ready in time for customer pickup
    • Performs all sanitation and maintenance tasks for Deli slicers
  • Prepared Foods (Additional Responsibilities)
    • Serves/packages products at customer's request
    • Educates customers on preparation/reheating instructions of prepared foods
    • Prepackages condiments (sauces, dressings) for prepared food items
    • Cuts, slices, dices, chops food in preparation for chef

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

  • 18 years or older
  • High School Diploma or GED (or equivalent) – Required
  • Completion of Company Orientation – Required
  • Food safety and sanitation training – Required upon hire

Skills

  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) – Required
  • Strong customer service skills – Required
  • Communication and interpersonal skills – Required
  • Reading and writing skills – Required
  • Planning and organizing skills – Required
  • Ability to work in a fast-paced environment – Required

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, performing detailed and precise tasks while working with customers and staying attentive to their needs. Physical demands vary by department:

  • Bakery:
    • Constantly: reach at waist, grasp
    • Frequently: stand, walk, reach at shoulder, bend
    • Occasionally: sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder abduction
    • Occasionally exposed to wet, cold, hot conditions, loud noise
    • Ability to lift 50 lbs, and manage in excess of 70 lbs
  • Deli:
    • Constantly: reach at waist, grasp
    • Frequently: stand, walk, stoop
    • Occasionally: reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements
    • Occasionally exposed to wet, cold, hot conditions, loud noise
    • Ability to lift 55 lbs, and manage in excess of 65 lbs

Note: Measurements are defined as: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day). Partners must never lift beyond their own safe limit; assistance must be requested for heavy items.

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