Graduation Specialist

About the role

Under the direction of the Senior Associate Registrar, the Graduation Specialist plays a key role in reviewing and evaluating student academic records to determine eligibility for graduation. This position utilizes our degree audit system, Stellic, along with the Student Information System, to ensure all undergraduate degree requirements are accurately completed, clears students for graduation, and posts degrees to official student records in compliance with institutional policies, accreditation standards, and federal and state regulations. This position requires effective communication skills, attention to detail, the ability to learn new technology, and the ability to positively collaborate with others in a mostly remote environment.

Key Job Responsibilities

• Applies knowledge of programs, procedures, and policies to provide expert guidance in student records, curricular management, and credit evaluation functions when complex cases have been escalated by campus stakeholders for resolution
• Serves as an expert in the creation and maintenance of student records and curricular and degree requirement data within the student information system
• Provides functional support and evaluation of the student information, curricular management, and credit evaluation systems to identify opportunities for business process improvements and makes recommendations to adapt processes and systems to achieve greater efficiency
• Implements, interprets, and enforces instructional, professional, and legal standards and regulations related to student, curricular, and academic records
• Participates in systems testing and develops and maintains documentation on business processes
• Collaborates with academic deans, faculty, advisors, and staff to resolve curricular, student record, and credit evaluation problems. Audits and corrects data to ensure accuracy and completeness

Responsibilities

• Manages important administrative functions related to student graduation review and clearance
• Review student academic records to verify completion of degree requirements, including coursework, credit totals, GPA, residency, and program-specific requirements
• Conduct detailed degree audits for undergraduate students from assigned Schools/Colleges and clear eligible students for graduation
• Resolve discrepancies related to the student record, including transfer credit and degree audit exceptions in collaboration with colleagues in the Registrar's office or academic departments
• Completes Degree posting and records maintenance for assigned schools/colleges. Post awarded degrees to official student records following conferral
• Maintain and update student records in the student information system (SIS). Process corrections or updates to academic records as needed
• Supports Graduation and Records team as needed to best support students. Provides back up for processing of diploma orders
• Performs data entry to update students' records. This may include updates to grades, repeats, and academic standing
• Communicates regularly with academic advisors to resolve graduation-related issues. Provides guidance to students and staff regarding graduation processes and deadlines

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Demonstrated experience interpreting complex policies
• Ability to function effectively using multiple software platforms
• Demonstrated professional communication and collaboration skills

Preferred Qualifications

• Demonstrated experience enforcing FERPA or other similar privacy policies or regulations
• Professional experience maintaining and auditing complex records
• Proven ability to manage multiple tasks with exceptional attention to detail, ensuring accuracy and timeliness
• Experience working in an educational setting

Pay

$48,000-$52,000 (Salary will be determined by finalist's experience, training, education, and equity-based factors.)

How to Apply

Please apply online with both a resume and Cover letter for consideration. Please plan to apply no later than August 22nd. Direct any questions to Amy Rehfeldt at rehfelda@uwm.edu.