Graduate Sales Development Representative

About the role

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.

Responsibilities

• Qualify and route inbound leads through two channels: self-service and inside sales.
• Engage with prospects across phone calls, emails, and live chat on the website, as well as internal tools like Slack and Salesforce.
• Measure quota by the number of demonstrations booked and completed at the subsequent stage of the process.
• Achieve >=95% of monthly targets since starting.

Requirements

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing, and in-person.
• Excellent task organization and prioritization skills, able to multi-task efficiently.
• Patience working in an industry where not all users are tech-savvy.

Qualifications

• Must have experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases.
• Experience conducting customer meetings digitally (e.g., Zoom/Teams) and/or physically (in person/face to face with customers).

Skills

• Confident and clear communication skills.
• Excellent task organization and prioritization skills.
• Patience working in an industry where not all users are tech-savvy.

Benefits

• Competitive, performance-based remuneration.
• Equity options - own a piece of what you're helping to build.
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
• Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%).
• Retail savings - 401k plan.
• Health Savings Plan (HSA) - Tax-advantaged healthcare savings.
• Life and disability protection - Basic life insurance, AD&D, short-term and long-term disability coverage.
• Pension plan - Customized retirement benefits.
• Learning & Development - professional growth budget and transparent career plans.
• Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources.
• Laptop and home office setup budget.
• Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year.
• Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions.
• Austin office perks - LEED Gold certified building, on-site showers & parent's room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby.

Pay

Employment Salary: OTE
Remuneration: $70,000 to $100,000
Base Salary: $40,000 to $60,000
Commission: $30,000 to $40,000

Schedule

Remote and hybrid options, plus the ability to work from anywhere for several weeks each year.