Government Renewal Account Manager, Inside Sales (Remote in US EST & CST)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We move fast, deliver excellence, and win together. How we work matters just as much as what we achieve.

About the role

Pitney Bowes is seeking a Government Renewal Account Manager (Inside Sales, Remote) for the SendTech Solutions Digital Shipping team. This is a remote position available in the Eastern and Central Time Zones in the United States. Qualified candidates must reside in the U.S. and be legally authorized to work without employer sponsorship for a visa now or in the future.

Responsibilities

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved).
• Adapt to situations that require a strong sales aptitude, follow up on leads, and use effective selling systems and techniques to probe, present, and close sales with existing government clients.
• Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right-size solutions.
• Overcome objections by positioning program benefits, features, and the company’s value proposition.
• Partner with internal teams to resolve all errors and client escalations.
• Identify and implement changes needed to improve performance.
• Raise the bar for yourself, your team, and the client.

Requirements

• Preferred experience working with Government, Non-Governmental Organization, or Non-Profit accounts.
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services.
• Ability to overcome objections effectively to close the sale.
• History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence.
• Confidently initiate outbound sales calls.
• Mastery of Customer Relationship Management (CRM) tools (e.g., Salesforce) to plan and document sales activities, customer information, campaign management, account development, pipeline adds, and forecasting.

About SendTech Solutions

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients worldwide. Products include:

• Mail stations: SendPro Series C&P, DI2000, and Smart Lockers.
• Machines for automating mail insertion, opening mail, creating/printing documents, and shredding office documents.
• SendPro MailCenter: Mailing & Shipping Postage Meter.
• PitneyShip Cube.

Pay

This position offers a base wage of $21.88 per hour with an On-Target Incentive (OTI) of $35,000, pursuant to the Pitney Bowes sales incentive plan. The total on-target earnings (OTE) are approximately $80,500 annually, including incentive-based earnings.

Benefits

• Opportunity to grow and develop your career.
• Inclusive environment that encourages diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to a transforming organization.
• Comprehensive global benefits (PB Benefits and Wellbeing Programs).