Government Renewal Account Manager, Inside Sales (Remote in US EST & CST)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We move fast, deliver excellence, and win together. How we work matters just as much as what we achieve.

About the role

Pitney Bowes is seeking a Government Renewal Account Manager for the SendTech Solutions Digital Shipping team. This is a remote, client-centric sales position focused on closing deals and driving Annual Recurring Revenue (ARR). You will generate, upgrade, and manage a portfolio of existing government business through outbound calling (no cold calling involved). The role requires adapting to sales situations, following up on leads, and using effective selling techniques to probe, present, and close sales with government clients. You will work with decision-makers to address needs, resolve lease agreement issues, and right-size solutions while overcoming objections and positioning the company’s value proposition.

You must reside in the United States and be legally authorized to work without employer sponsorship (e.g., H-1B). This position is open to candidates in the Central or Eastern time zones.

Responsibilities

• Generate, upgrade, and manage a portfolio of existing government business through outbound calling.
• Adapt to sales situations requiring strong aptitude, follow up on leads, and use effective selling systems and techniques.
• Work with decision-makers to address current needs, resolve lease agreement issues, and right-size solutions.
• Overcome objections by positioning program benefits, features, and the company’s value proposition.
• Partner with internal teams to resolve errors and client escalations.
• Identify and implement changes to improve performance.
• Raise the bar for yourself, your team, and clients.
• Use CRM tools (e.g., Salesforce) to plan and document sales activities, customer information, campaign management, account development, pipeline adds, and forecasting.

Requirements

• Preferred experience working with government, non-governmental organizations, or non-profit accounts.
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend products/services.
• Ability to overcome objections effectively to close sales.
• History of consistent and strong follow-up on sales opportunities via phone, fax, and email.
• Confidence in initiating outbound sales calls.
• Mastery of Customer Relationship Management (CRM) tools (e.g., Salesforce).

Pay

This position offers a base wage of $21.88 per hour with an On-Target Incentive (OTI) of $35,000, pursuant to the Pitney Bowes sales incentive plan. Incentive-based earnings bring the total on-target earnings (OTE) to approximately $80,500 annually.

Benefits

• Opportunity to grow and develop your career.
• Inclusive environment encouraging diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to a transforming organization.
• Comprehensive global benefits and wellbeing programs.

About SendTech Solutions

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and applications for small and medium businesses, retail, enterprise, and government clients. Products include:

• Mail stations: SendPro Series C&P, DI2000, and Smart Lockers.
• Machines for automating mail insertion, opening mail, creating/printing documents, and shredding office documents.
• SendPro MailCenter: Mailing & Shipping Postage Meter.
• PitneyShip Cube Smart Lockers.