Government Renewal Account Manager, Inside Sales (Remote in US EST & CST)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We move fast, deliver excellence, and win together. How we work matters just as much as what we achieve.

About the role

Pitney Bowes is seeking a Government Renewal Account Manager (Inside Sales, remote) for the SendTech Solutions Digital Shipping team. This position is open to candidates in the Eastern and Central Time Zones in the United States. The base wage is $21.88 per hour with a $35,000 On-Target Incentive (OTI) available, bringing total on-target earnings (OTE) to approximately $80,500 annually. This is a fully remote sales position; qualified candidates must reside in the U.S. and be legally authorized to work without employer sponsorship.

Responsibilities

• Generate, upgrade, and manage the portfolio of existing government business through outbound calling (no cold calling).
• Adapt to situations requiring strong sales aptitude, follow up on leads, and use effective selling systems to probe, present, and close sales with government clients.
• Work with decision makers to address current needs, resolve lease-agreement issues, or right-size solutions.
• Overcome objections by positioning program benefits, features, and the company’s value proposition.
• Partner with internal teams to resolve errors and client escalations.
• Identify and implement performance improvements.
• Raise the bar for yourself, your team, and the client.

Requirements

• Preferred experience working with government, non-governmental organizations, or non-profit accounts.
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend products/services.
• Ability to overcome objections effectively to close sales.
• History of consistent and strong follow-up on sales opportunities via phone, fax, and email.
• Confidence initiating outbound sales calls.
• Mastery of Customer Relationship Management (CRM) tools (e.g., Salesforce) for planning, documenting sales activities, managing accounts, pipeline forecasting, and campaign management.

About the team

SendTech Solutions offers physical and digital mailing and shipping technology, financing, services, supplies, and applications for small and medium businesses, retail, enterprise, and government clients. Products include:

• SendPro Series C&P and DI2000 mail stations
• Smart Lockers
• Machines for automating mail insertion, opening, document creation/printing, and shredding
• SendPro MailCenter (mailing & shipping postage meter)
• PitneyShip Cube

Benefits

• Opportunity to grow and develop your career.
• Inclusive environment encouraging diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to a transforming organization.
• Comprehensive global benefits and wellbeing programs.