Government Collection Specialist - 07.06.2026 CF

About the role

CBE Companies, a global provider of contact center services, has an immediate need for a Government Collection Specialist for their class starting on Monday, July 6th, 2026. They are excited to connect with candidates about this exciting career opportunity.

Responsibilities

• Work diligently to link consumers with the best way to remedy their situation to resolve their account.
• Provide excellent customer service to all consumers and third parties on both inbound and outbound calls.
• Handle between 100-150 calls per day and work in a call center or remote work environment.
• Be a problem-solver and work with consumers to come to a resolution on their account.
• Utilize a call flow that guides you through your calls.
• Locate consumer contact information.
• Able to positively and efficiently implement changes required by the client.
• Review statistics that are sent by management to ensure job requirements are being met.
• Work with CBE’s management team on your personal growth and positively execute on areas of improvement and opportunity.
• Able to work in a positive and collaborative manner with co-workers.

Qualifications

• Motivated
• Engaged
• Disciplined
• Personable
• Competitive
• Problem solver
• Eager
• Outgoing
• Reliable
• Effective Communicator

Benefits

• Excellent starting wage + performance-based, uncapped commission plan!
• Excellent benefits, including tuition reimbursement and referral bonuses!
• Ongoing training & support!
• Career culture with many opportunities for advancement!
• Employee engagement opportunities include community outreach!

Pay

$17.74 - $23.00 per hour

Schedule

M-F four shifts a week 8a-430p; One shift from 10:30a-7p

Skills

• Excellent customer service skills
• Effective problem-solving skills
• Ability to work independently and as part of a team
• Strong communication skills

Benefits

• Tuition reimbursement
• Referral bonuses
• Comprehensive health insurance
• Flexible work arrangements
• Professional development opportunities