Financial Services Representative
PFS - Professional Financial Services · Charlotte, NC · 1 wk ago
On-siteFinanceFull-time
About the role
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
Responsibilities
- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Aid in insurance verifications
- Perform Welcome Calls
- Act as back up to our Administrative Assistant to receive loan payments and fund loans
- Perform Skip Tracking and other locate activities
Requirements
- Previous customer service and/or collections experience
- A valid state driver’s license, with an acceptable driver’s record
- Access to a reliable automobile for work use
Qualifications
- Excellent communication skills
Skills
- Customer service
- Problem resolution
- Insurance verifications
- Collection activities
- Loan processing
- Automobile financing
Benefits
- Medical insurance (minimal cost to the employee)
- Dental
- Vision
- Life insurance
- Short-and long-term disability
- Profit sharing
- 401k with company matching
- Paid sick, holiday, and vacation time
- Monthly Bonus Potential
Pay
We do not specify the pay details.
Schedule
We do not specify the schedule details.
Benefits
- Community Service
- Growth Potential
- TOP-of-the-line training