Government Account Executive, Enterprise Sales

Comcast · Indianapolis, IN · 1 wk ago

On-siteSalesFull-time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

About the role

Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large government and education customers. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community, and positions the Comcast brand as key components of the sales strategy.

Responsibilities

Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
Sells with goals of exceeding departmental financial and unit targets.
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Develops sales territory, including cultivation of local partnerships and organizational affiliations.
Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
Actively seeks ways to promote and position the Comcast brand within territory.
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
Maintains accurate and quality sales records and prepares sales and activity reports, as required.
Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
Demonstrates some knowledge of:
- Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services
- Voice Network Technologies (including VoIP)
- Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN)
- Networking Protocols (with an emphasis on Layers 1, 2, & 3)
- Customer Premise Equipment (voice & data)
- Business Continuity/Disaster Recovery concepts
- E-rate Contracting Processes and Procedures
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Employees at all levels are expected to:
- Understand and apply Comcast’s Operating Principles in their daily work.
- Own the customer experience by putting customers first and offering seamless digital options.
- Know and advocate for Comcast’s game-changing technology, products, and services.
- Collaborate and be open to new ideas to drive results as a team.
- Participate in the Net Promoter System by joining huddles, making callbacks, and elevating opportunities for improvement.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, customers, investors, and communities.

Requirements

Bachelor's Degree or equivalent combination of coursework and experience, or extensive related professional experience.
5-7 years of relevant work experience.

Skills

Networking Technologies
Sales
Direct Selling

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support you physically, financially, and emotionally. Benefits include: