Gold Vine Clinic Receptionist and Administrative Assistant

Location: Augusta, GA (100% in person)

About the Role

At Gold Vine ABA, we believe in being the place “Where Every Family’s Journey Takes Root.” We are a family-owned, BCBA-led organization providing high-quality, compassionate ABA therapy to children ages 2–14 with autism and developmental disabilities. We run our clinic like a family, and we measure our success by the real, life-changing progress of our clients and the happiness of our staff.

The front desk is the heart of our clinic. As our receptionist, you are the first face our families see and the welcoming voice they hear on the phone. This dual-focus role keeps the front desk welcoming while ensuring our daily clinic operations run smoothly. We built this position for someone who wants more than just a standard data-entry job—we want a true partner to help run our growing Augusta location.

Responsibilities

• Greet families, clients, and visitors with a warm, positive attitude. Manage the lobby environment to keep it clean, safe, and organized.
• Answer incoming calls, route messages to clinical leadership, and assist prospective families with basic information about our services.
• Assist the Clinical Director and Owner with daily schedule tracking, noting client or staff absences, and helping with session adjustments.
• Manage inventory, organize session materials, and assist with basic backend filing and scanning.
• Support the leadership team with basic onboarding and insurance tasks, organizing client digital files, and keeping compliance documentation up to date.

Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• 1–2+ years of experience in a front desk, reception, or administrative assistant role (medical, dental, or pediatric clinic experience is highly preferred).
• Exceptional communication, empathy, and interpersonal skills—you genuinely love interacting with people and helping families.
• Strong organizational skills and attention to detail; ability to multitask without losing track of small details.
• Highly reliable and punctual—the clinic relies on the front desk to start the day smoothly.

Preferred Qualifications

• Understanding of ABA therapy, autism services, or special education environments.
• Basic understanding of therapy scheduling or therapy office flow.

Benefits

• Paid Clinic Closures
• No Evenings or Weekends
• Accident and Life Insurance
• 401(k) with matching
• Bonus based on performance
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Pay

Competitive hourly rate (based on experience).

Schedule

Monday – Friday, 8:00 AM – 3:00 PM.