Global Procure to Pay (P2P) Manager

About the role

This role is based in our Newton, MA office.

Job Description

The Global Procure to Pay (P2P) Manager is responsible for overseeing the end-to-end procure-to-pay process, including invoice processing, vendor management, and payment operations. This role ensures efficient, compliant, and cost-effective P2P operations while driving process improvements and maintaining strong vendor relationships.

Key Responsibilities

• Procure to Pay Operations Management

• Manage vendor invoice intake, approval workflows, validation, coding, and processing

• Ensure timely and accurate vendor payments while optimizing cash flow

• Monitor and manage payment terms, early payment discounts, and vendor payment schedules

• Manage all aspects of employee expense reimbursement processes

• Vendor & Supplier Management

• Develop and maintain strong relationships with key vendors and suppliers

• Manage vendor onboarding, setup, and master data maintenance

• Negotiate payment terms and resolve vendor disputes

• Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries

• Maintain vendor compliance with company policies and contractual obligations

• Support strategic sourcing initiatives and supplier consolidation efforts

• Compliance & Controls

• Ensure compliance with company policies, procurement guidelines, and financial controls

• Implement and monitor segregation of duties and approval hierarchies

• Manage audit requirements and support internal/external audits

• Implement and monitor SOX compliance for P2P processes and internal controls

• Support tax compliance including 1099 reporting and VAT/GST requirements

• Maintain proper documentation and audit trails for all transactions

• Monitor and prevent duplicate payments and fraud risks

• Process Improvement & Automation

• Identify and implement process improvements to increase efficiency and reduce costs

• Drive automation initiatives including e-invoicing, workflow automation, and touchless processing

• Develop and document standard operating procedures and best practices

• Lead P2P system implementations, upgrades, and optimization projects

• Implement key performance indicators (KPIs) and metrics to monitor P2P performance

• Champion digital transformation initiatives within the P2P function

• Team Leadership & Development

• Lead, mentor, and develop P2P team members

• Conduct performance reviews and provide ongoing coaching and feedback

• Manage workload distribution and resource allocation

• Foster a culture of continuous improvement and customer service excellence

• Provide training on P2P systems, policies, and procedures

• Reporting & Analytics

• Prepare and analyze P2P metrics including cycle times, processing costs, and accuracy rates

• Generate reports on spending patterns, vendor performance, and payment analytics

• Support month-end, quarter-end, and year-end close processes

• Provide accrual reporting and analysis for outstanding liabilities

• Monitor aging reports and resolve outstanding items

• Support budgeting and forecasting activities with spend data and analysis

• Stakeholder Management

• Partner with procurement, finance, operations, and business units

• Serve as primary point of contact for P2P-related inquiries

Qualifications

• Education & Certification

• Bachelor's degree in Accounting, Finance, Business Administration, or related field

• Professional certifications preferred (e.g., Certified Accounts Payable Professional (CAPP))

• Experience

• 15+ years of progressive experience in procure-to-pay, accounts payable, or procurement operations

• Minimum 10 years in a management or supervisory role

• Experience managing end-to-end P2P processes in a large multi-national organization

• Background in process improvement and automation initiatives

• Experience with ERP system implementations or upgrades

• Public company or highly regulated industry experience preferred

• Technical Skills

• Expert knowledge of P2P processes, best practices, and controls

• Proficiency with ERP systems (SAP, Oracle, Workday, NetSuite, etc.)

• Advanced Excel skills including pivot tables, VLOOKUP, and data analysis

• Understanding of accounting principles and general ledger integration

• Knowledge of e-procurement and e-invoicing technologies, including global compliance requirements for indirect tax

• Core Competencies

• Strong understanding of procurement and accounts payable principles

• Excellent analytical and problem-solving abilities

• High attention to detail and accuracy

• Strong project management and organizational skills

• Excellent communication and stakeholder management abilities

• Ability to influence and negotiate effectively

• Change management and process improvement mindset

• Leadership and team development capabilities

• Customer service orientation

• Ability to work under pressure and meet tight deadlines

Additional Information

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

• Broader impact: take up to four days per year to volunteer with a philanthropic organization

• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning

• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year

• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

• Recognition for great work, with global awards and kudos programs

• As an international company, the chance to collaborate with teams around the world

• The salary range for this role is $90k- $130k based on experience plus up to 10% annual bonus based on performance