Global Process Owner (GPO) for Order to Cash (OTC)

About the role

We are seeking a visionary leader of the Global Process Owner (GPO) Team for Order-to-Cash (OTC) at Uber to architect the future of our Business-to-Business (B2B) operations. Reporting to the WW Director of OTC, you won't just manage a multi-billion-dollar enterprise portfolio—you will transform it across the entire OTC continuum. This is your mandate to elevate our OTC function to the next level, eliminating transactional processing and morphing it up into a scalable AI-driven strategic engine. You will accelerate working capital, mitigate risk at scale, and enable new revenue streams across 80+ countries, all while leading a massive digital transformation and a global team of hundreds. If you are a builder who thrives at the intersection of enterprise finance, advanced AI, and hyper-growth scaling, this role is for you.

Responsibilities

• Architect the Global Machine (Strategic Process Ownership)
  • Own the End-to-End Roadmap: Define the global OTC architecture across Credit Risk, Order Management, Billing, Collections, and Cash Applications for 80+ countries and multiple lines of business.
  • Govern with Rigor: Act as the ultimate steward for global OTC policies and SOPs, ensuring bulletproof SOX, internal control, and regulatory compliance.
  • Drive Executive Alignment: Serve as a strategic advisor to the C-suite, bridging Finance, Product & Engineering, Sales Ops, Legal, and Tax to ensure cross-functional lockstep.
• Pioneer AI & Digital Transformation
  • Modernize the Stack: Lead massive global system migrations, transitioning legacy environments into unified, state-of-the-art enterprise platforms (Oracle ORMB, ERH, Esker).
  • Deploy Agentic AI: Establish next-generation automation initiatives, including autonomous long-tail collections, automated Help Desks, and dynamic portal management.
  • Scale Without Bloat: Drive touchless cash application and billing automation to process hundreds of millions in monthly payments, achieving industry-best straight-through processing rates without linearly increasing headcount.
• Optimize Working Capital & Liquidity
  • Accelerate Cash Velocity: Compress cycle times and ruthlessly drive down Days Sales Outstanding (DSO) to minimize our cost-of-cap